Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Insights Manager II

Company: Instacart

Location: USA

Posted Dec 25, 2024

Instacart is a Flex First team that offers safe and flexible earnings opportunities to Personal Shoppers. The Insights Manager role involves leveraging data and analytics to gain a deep understanding of the business, uncover trends, and help drive critical business decision-making for key retailers and CPG categories. The role requires strong analytical skills, proficiency in SQL, Excel, and data visualization tools, and the ability to deal with ambiguity and manage senior stakeholder relationships.

Product Manager - App Co-Pilot

Company: Super.com

Location: USA

Posted Dec 25, 2024

The text describes a high-growth tech company, Supercom, that values its employees and aims to supercharge their careers. The Product Management team is a high-performing team focused on creating meaningful, impactful products. The role is suitable for product managers looking to grow and execute. The responsibilities include supporting PRDs, experimenting, compiling insights, managing the backlog, and leading ceremonies. Preferred experience includes 2+ years in B2C product management, working with engineering and design teams, and shipping products to market.

Senior User Experience Researcher

Company: AuditBoard

Location: USA

Posted Dec 25, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform with over $200M ARR and rapid growth. They are recognized by Deloitte as one of the 500 fastest-growing tech companies in North America. The company is looking for a Sr User Experience Researcher to help build and shape their discovery and research process.

Senior Financial Analyst

Company: Cielo

Location: USA

Posted Dec 25, 2024

Cielo is a leading global RPO partner offering innovative solutions for business impact. They are an equal opportunity employer seeking a Senior Financial Analyst to serve as a business partner to operational leadership, prepare and analyze management reporting, and collaborate with the finance team to improve processes and solve challenges. The role is remote for US-based candidates and may require occasional in-office meetings in Milwaukee.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Project Controls Technician I

Company: AECOM

Location: USA

Posted Dec 24, 2024

AECOM is a global infrastructure consulting firm seeking a Project Controls Specialist I to support their civil infrastructure team. The company offers comprehensive benefits, a dynamic work environment, and opportunities for growth. They are committed to environmental, social, and governance priorities and foster a respectful workplace.

Manager, Sales Development

Company: Hostanalytics

Location: USA

Posted Dec 25, 2024

Planful is seeking a Sales Development Manager to lead the West Coast SDR team and contribute to the company's record-breaking growth. The role involves working closely with current SDRs, identifying and connecting with prospects, and helping them articulate Planful's value proposition. The ideal candidate is a former SDR with at least one year of prospecting experience and a track record of success in a leadership role.

Senior Accounting Manager

Company: Affirmedrxpbc

Location: USA

Posted Dec 24, 2024

The text describes a role at AffirmedRx, a company focused on improving healthcare outcomes through clear, honest, and trustworthy pharmacy benefit management. The Senior Accounting Manager will oversee financial reporting, month-end close processes, accounting operations, internal controls, and compliance. They will also support strategic initiatives, team leadership, and collaboration with cross-functional teams. The ideal candidate has a bachelor's or master's degree in accounting, CPA or CMA certification, and at least 7 years of progressive accounting experience.

Client Success Lead

Company: Affirm

Location: USA

Posted Dec 25, 2024

Affirm is reinventing credit to make it more honest and friendly, offering flexible buy now pay later options without hidden fees or compounding interest. They are committed to building partnerships with merchants for long-term growth and are looking for a Client Success Manager to work with key accounts, implement strategies, and promote marketing best practices. The role offers a competitive compensation package and is a remote-first position.

Sr. Software Engineer

Company: iBASE-t

Location: USA

Posted Dec 25, 2024

The Sr Software Engineer role involves leading data management and integration, configuring based on user stories, and working with the client partner to estimate requirements. The role requires technical leadership, experience in software development, and knowledge of various tools and technologies. The company offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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