Excellent Customer Service Skills Jobs in Washington DC

99,229 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

CNN Field Production/Technical Operations Intern: DC - Summer 2025

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Capture Solutions Architect - Federal

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Multifamily Conventional Underwriter (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
dental insurance disability insurance flexible spending account

Family Medicine Nurse Practitioner (ARNP) – FLEX CARE – 1.0 FTE

Company: Valley Medical Center

Location: Renton, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Activity Security Representative (ASR) Ill

Company:

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Merrill Market Client Relationship Manager

Company: Merrill

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
full time

Associate Professor WOT in the Generalist Division Harborview, Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

VP, MF Conventional Underwriting (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
competitive pay robust benefits professional development opportunities first-class team

Senior Oracle Federal Financials P2P CLM SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Jan 29, 2025

i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking motivated individuals to join their first-class team, providing unlimited professional growth and career possibilities. The role involves expertise in Oracle GL, FV, SLA, PO, and AP modules, implementing new initiatives, and providing oversight to the Help Desk Support Team. The ideal candidate should have a BSBA degree in a relevant discipline, strong communication skills, and experience in Oracle R12 Federal Financial applications. Benefits include a referral bonus, 401k matching, health care plan, and paid time off.

View Details Apply on BuiltIn

Chief Engineer

Company:

Location: Fort Washington, PA

Posted Jan 30, 2025

View Details Apply on The Muse
sign-on bonus holidays

Staff - Registered Nurse (RN) - Case Management - $46-78 per hour

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jan 30, 2025

View Details Apply on healthecareers.com

Program Security Representative* (PSR) II

Company:

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages

All Excellent Customer Service Skills Jobs 2,605 jobs All Jobs in Washington DC 491,890 jobs Excellent Customer Service Skills in Remote 3,489,178 jobs Excellent Customer Service Skills in Other US Location 3,035,578 jobs Excellent Customer Service Skills in New York City, NY 806,442 jobs Excellent Customer Service Skills in Multiple Locations 710,150 jobs Excellent Customer Service Skills in USA 636,748 jobs Excellent Customer Service Skills in Chicago, IL 472,458 jobs Travel in Washington DC 79,837 jobs Full Time in Washington DC 46,687 jobs Retirement Plan in Washington DC 43,124 jobs 401(K) in Washington DC 37,542 jobs Health Insurance in Washington DC 34,384 jobs Life Insurance in Washington DC 33,039 jobs