Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

React JS Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior React JS Developer position based in Washington D.C. The role involves designing, developing, and testing applications using React JS technologies. The developer will work on JAVA programming, system infrastructure, security needs, network considerations, and methodologies. The position requires in-depth knowledge of JavaScript, DOM manipulation, data structures, algorithms, JSX, Babel, and Agile methodologies. The developer will write clean, scalable code, refactor and debug codes, improve existing software, test and deploy applications, and provide technical support. The role also involves collaborating with internal teams, developing software design and architecture, and ensuring technologies meet enterprise standards.

Senior JAVA Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior JAVA Developer position in Washington D.C. for a 12 months+ duration. The role involves modernizing the client's Enterprise Application Destiny project using new digital technologies like cloud computing, data analytics, AI, and mobile. The developer will design, develop, and test using JAVA technologies, focusing on JAVA programming and supporting the ecosystem. Key responsibilities include writing clean, scalable code, refactoring and debugging, improving existing software, testing and deploying applications, and providing technical support. The ideal candidate should have extensive experience in JAVA, Spring Technologies, Agile methodologies, and other related technologies. A Bachelor's degree in IT or a related field is required.

Mid-Level .Net Developer

Company: Coreonyx

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a seasoned midlevel NET developer with experience in design patterns and industry standards. The role involves meeting with technology managers, upgrading existing NET websites, analyzing system requirements, developing technical specifications, writing scalable code, reviewing and debugging NET applications, providing support for junior developers, deploying functional websites, researching projects, drafting software procedures, training junior staff, and working closely with multiple teams. The requirements include a Bachelor's degree in computer science or a related field, previous experience as a NET developer, knowledge of NET languages, proficiency in frontend development languages, experience with Angular and React frameworks, experience with Amazon Web Services, 3D object files, LoginPersonalization, 508 compliance, SingleSignOn technology, ColdFusion Application Server, Content Management Systems, Content Delivery Networks, TypeScript, good verbal and written communication skills, and excellent problem-solving skills.

Database Administrator Senior (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior Database Administrator position in Washington D.C. with a duration of 12 months or more. The role involves supporting the client's databases, enhancing the wellbeing of children by ensuring accurate and timely financial and medical support. The incumbent will design and maintain on-premises SQL Server databases, provide customer support, produce system and custom reports, review technical documentation, oversee enhancements, and recommend improvements. The role also includes planning and implementing projects, ensuring effective use of resources, and contributing to policies. The minimum requirement is a Bachelor's degree in IT or related field with 11 years of experience in database design, SQL, report design, and Microsoft SQL Server Databases.

Territory Manager - DMV

Company: Cutera

Location: Washington DC

Posted Jan 28, 2025

Cutera, a leading global aesthetics device company, is seeking a Territory Manager for the DMV region. The role involves driving sales growth through cold calling, onsite visits, and building relationships with customers. The ideal candidate should have 2+ years of sales experience in aesthetics or medical capital equipment, a strong sales track record, and excellent communication skills. Cutera offers a competitive base salary, uncapped commissions, bonuses, comprehensive benefits, and a company vehicle. Top performers are recognized with the Presidents Club award.

BI Technical Specialist

Company: Savan Group

Location: Washington DC

Posted Jan 28, 2025

Savan is seeking an experienced Business Intelligence Data Warehouse Technical Specialist to design, develop, and maintain enterprise BI solutions. The candidate should have a Bachelor's degree in a related field, 35 years of experience in BI or Data Warehousing, and proficiency in SQL and BI reporting tools. The role involves analyzing user requirements, collaborating with stakeholders, developing complex data models, and providing technical guidance. Preferred qualifications include experience with Agile methodologies, Microsoft SharePoint, data governance, and cloud-based BI solutions. The work location is hybrid, with the headquarters in Vienna, VA. Savan offers fair and competitive compensation based on industry standards, market conditions, and the specific demands of each role.

Commercial Lines Account Manager

Company: World Insurance Associates LLC

Location: Washington DC

Posted Jan 28, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The Commercial Lines Account Manager role involves managing a high volume of insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The ideal candidate should have a Bachelor's degree, at least three years of Commercial Account Management experience, a Property & Casualty License, and strong administrative and computing skills. The company values diversity and equal employment opportunities.

Senior React JS Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior React JS Developer position based in Washington D.C. The role involves designing, developing, and testing applications using React JS technologies. The developer will work on understanding the current system infrastructure, security needs, network considerations, and methodologies. Key responsibilities include writing clean, scalable code, refactoring and debugging, improving existing software, testing and deploying applications, and providing technical support. The ideal candidate should have extensive experience in ReactJS, Redux architecture, HTML5, CSS3, JavaScript, Angular, and Bootstrap. A Bachelor's degree in IT or related field is required, with 16 years of experience in preparing complex technical documentation. Additional desired skills include experience with Angular 2.0, RedHat Openshift, and knowledge of Continuous Integration and Continuous Development practices.

Project Scheduler (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 28, 2025

VetsEZ is looking for an experienced remote Project Scheduler to manage and maintain project schedules for IT initiatives. The Project Scheduler will collaborate with project managers, technical teams, and stakeholders to develop, monitor, and update detailed schedules. Responsibilities include developing project schedules, tracking progress, communicating status reports, monitoring resource allocation, conducting critical path analyses, and ensuring project timelines are met. The candidate must have a Bachelor's degree in project management or a related field, at least two years of experience as a project scheduler, proficiency in scheduling tools, and strong analytical, organizational, and communication skills. Additional qualifications include experience with the Department of Veterans Affairs or other federal agencies, ability to work in cross-functional teams, and ability to obtain government clearance. Benefits include medical, dental, vision, 401k with employer match, PTO, corporate laptop, and training opportunities.

Senior Accountant

Company: Crowell & Moring

Location: Washington DC

Posted Jan 28, 2025

Crowell & Moring LLP, an international law firm, is seeking a Senior Accountant for a highly visible role. The position involves managing critical accounting responsibilities, including cash and banking activities, fixed assets reconciliations, financial statement preparation, and financial analysis. The Senior Accountant will work closely with Finance leaders and internal departments across global offices. Key responsibilities include participating in the month-end close process, preparing and reviewing financial statements, supervising daily cash accounting, and acting as the main Finance point of contact for leases and construction projects. The ideal candidate should have a Bachelor's Degree in Accounting or Finance, a CPA designation is preferred, and a minimum of four years of increasingly responsible experience in public accounting, a blue-chip corporate environment, or a professional services firm. The firm offers a competitive compensation and comprehensive benefits package.

Account Executive, Screening - Silver Spring ,MD

Company: Guardant Health

Location: Washington DC

Posted Jan 28, 2025

Guardant Health is seeking a field-based Account Executive for their Screening and Early Detection commercial team. The role involves promoting Guardant's cancer screening products, particularly the SHIELD test for colorectal cancer, to healthcare providers in primary care settings. The ideal candidate should have 4+ years of direct experience in healthcare sales, strong communication skills, and the ability to engage in a consultative selling process. The position requires travel within the assigned territory and some travel outside for regional or national meetings. The base salary range for this full-time position is $116,000 to $133,000.

Portfolio Manager

Company: Corner Alliance

Location: Washington DC

Posted Jan 28, 2025

Corner Alliance, a growing consulting firm, is seeking experienced Portfolio Managers for roles in IT Automation, Data Analysis, Program Optimization, and Grants Management. The role involves leading a team of project managers and 50 employees, managing client relationships, ensuring quality assurance, and providing strategic guidance. The company offers a competitive benefits package and a commitment to diversity and inclusivity. US citizenship and clearance are required.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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