Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Capital Market Transactions Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Capital Market Transactions Advisor to join their team. The role offers flexibility and the opportunity to make a meaningful impact on the future of the housing industry. The ideal candidate will have experience in financial markets, data analysis, and relationship management.

SharePoint Developer (Intermediate-Level)

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 21, 2025

Link Solutions Inc, a certified IT services provider, is seeking an Intermediate SharePoint Developer for a US Army project at Fort Detrick, MD. The role involves designing, developing, and maintaining SharePoint solutions, workflows, lists, forms, and dashboards. The candidate must be a US Citizen with Secret Clearance, and have experience with SharePoint 2013/2016, Power Automate, and web development. The position offers growth opportunities and contributes to national security. Link Solutions provides a competitive benefits package.

Senior Sales Executive, Mid-Law

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 21, 2025

The Medium Law Firm Senior Sales Executive role involves selling Westlaw, Practical Law, HighQ, CoCounsel, and other products to the legal community within an assigned territory. The individual will leverage their expert consultative sales approach and professional demeanor to manage complex relationships and capitalize on opportunities within Medium Law accounts. Key responsibilities include driving results, closing deals, managing relationships, understanding product propositions, reporting, and gathering client and market intelligence. The ideal candidate should have a minimum of 5 years of successful sales experience, a 4-year college degree, and working knowledge of sales concepts and the legal profession. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Public Policy Associate, Privacy

Company: Meta

Location: Washington, DC

Posted Jan 21, 2025

Meta is seeking a Policy Associate for its Legislation and Policy Development team. The role involves supporting legislative analysis, developing external materials to advance Meta's advocacy goals, and creating strategic initiatives on emerging policy issues. The ideal candidate should have a Bachelors or Law Degree, 4+ years of policy or law experience, and familiarity with data and AI policy issues. Preferred qualifications include privacy and tech policy experience, stakeholder perspective understanding, and innovative solution implementation. Meta offers competitive compensation, benefits, and opportunities for career growth in immersive technologies.

Dual-Licensed Spa Therapists, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 21, 2025

Equinox Group, a high-growth collective of lifestyle brands, is seeking dual-licensed Massage Therapists and Estheticians for their club at Anthem Row. The company is known for its commitment to high-performance living and providing innovative, exciting new products and techniques. The role involves performing various massages and facials, with opportunities for growth and cross-training. Benefits include competitive salary, benefits, and commission opportunities, along with a complimentary club membership.

Junior Asset Manager

Company: Leidos

Location: Washington, DC

Posted Jan 21, 2025

Leidos is hiring for a Junior Asset Manager role to support the FTC EUSS program in Washington, DC. The role involves managing IT assets, maintaining an accurate database, and processing various documentation. Key responsibilities include shipping/receiving IT assets, data backup and recovery, and coordinating warranty processes. The ideal candidate should have 3+ years of asset management experience, familiarity with ITSM systems like ServiceNow, and excellent communication skills. A Public Trust security clearance is required. The salary range is $55K to $67K.

Security Engineer/ ISSO-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) offers an excellent opportunity for cyber professionals to elevate their careers. The role involves advising, implementing, and managing cyber security solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. The successful candidate will work with cutting-edge tools, grow both vertically and horizontally, and contribute to creating a cyber-minded culture. The position requires a Bachelor's degree, Top Secret security clearance, and at least 5 years of experience as a Security Engineer. Preferred qualifications include a degree in Information System Security or equivalent work experience.

Program Manager I, Regulatory Affairs

Company: Google

Location: Washington, DC

Posted Jan 21, 2025

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a managed care environment. The role involves serving as a clinical expert, providing consulting services, delivering reports, educating clients, and updating benefit elections. Success is measured by client satisfaction and revenue growth. The ideal candidate has 3+ years of managed care pharmacist experience, an active license, strong analytical skills, and proficiency in MS Office. Preferred qualifications include PBM experience, superior writing skills, and industry knowledge. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Healthcare Host/Hostess

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a Healthcare Host/Hostess for MEDSTAR WASHINGTON HOSPITAL CENTER. The role involves effectively communicating with patients, staff, and guests, delivering meal carts, aiding in meal setup, and taking inventory. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

BigCommerce Developer/Lead/Architect (Remote)

Company: McFadyen Digital

Location: Washington DC

Posted Jan 21, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking a highly skilled BigCommerce Lead. With over 37 years of expertise and a proven track record of building platforms generating billions in GMV, McFadyen Digital has worked with 10 of the Fortune 500 and over 250 global brands. The BigCommerce Lead will drive development efforts, manage the BigCommerce platform, lead a team, and ensure performance, scalability, and security. The ideal candidate should have deep BigCommerce expertise, strong frontend and backend development skills, and experience with RESTful API development and third-party integrations.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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