Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 21, 2024

The text discusses a job opening in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Station Everett. The role involves supporting Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The position requires practical work experience in customer service or data entry, along with experience handling cash and using point of sale systems. The job also necessitates effective communication skills, both verbal and written, and the ability to follow instructions. The salary is dependent on experience and education, and the selectee may be required to complete a one-year probationary period. The role also involves participation in Direct Deposit/Electronic Fund Transfer and E-Verify for work eligibility confirmation. The U.S. government offers a comprehensive benefits package to its employees.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Manager Software Engineering (m/f/x) - Apps & Service Delivery

Company: Dynatrace

Location: Washington DC

Posted Nov 21, 2024

The job description is for a lead coach to grow engineering teams, with a focus on innovation, collaboration, and career development. The company offers a unique work environment, flexible working models, and attractive compensation packages.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

PACU RN Recovery Phase I Experience Per Diem No Weekends or Holidays Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 21, 2024

The job posting is for a full-time Registered Nurse (RN) position in the PACU, requiring 4 shifts per month. The role involves providing nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington standards, and collaborating with the healthcare team. Responsibilities include ongoing patient assessment, developing care plans, and coordinating healthcare services. The RN will also communicate with patients and families, identify educational needs, and promote health and preventive measures. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license (Washington), and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case-management experience, and a BSN.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Interventional Pulmonologist

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 21, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a BC/BE Pulmonary Medicine Physician for Tacoma, WA. The physician will perform advanced procedures, collaborate with other specialists, and develop individualized treatment plans. This role offers an excellent clinical opportunity in a collegial, multidisciplinary environment, emphasizing high-quality, evidence-based, patient-centered medicine.

Systems Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a Mid Systems Analyst with experience in business applications, customer service, and troubleshooting. The role involves analyzing client data, identifying issues, and providing Tier III support for custom business applications.

Beer Merchandiser

Company: Coca-Cola

Location: Washington, DC

Posted Nov 21, 2024

Premium Distributors of DC is offering a Merchandising role with a starting pay of $19.00 per hour plus a monthly car allowance. The position involves traveling to grocery stores to ensure products are stocked, maintained, displayed, and rotated correctly. Benefits include medical, dental, vision, vacation pay, paid holidays, and a 401k with employer match. The company provides an independent work environment and opportunities for career advancement after six months of employment.

Sales Development Representative

Company: Wallbox

Location: Washington DC

Posted Nov 21, 2024

Wallbox is a leading company in the electric vehicle charging and energy management systems market, looking for a high-energy driven professional to join their North America Sales Development organization.

Psychiatrist: Adult Consultation Liaison

Company: MultiCare Health System

Location: Puyallup, Washington

Posted Nov 21, 2024

MultiCare is offering a 1.0 FTE position for a Consultation Liaison Psychiatrist & Faculty role. The role involves providing psychiatric consultation-liaison services, leading a care team, and offering teaching opportunities. The successful candidate will work with a multidisciplinary team across 5 locations in the MultiCare Puget Sound region. Requirements include an MD or DO degree, completion of an accredited adult psychiatry residency, current ABPN board certification in psychiatry, and completion of an ACGME accredited consultation-liaison psychiatry fellowship is a plus. MultiCare values Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. The organization is Washington state's largest community-based, locally governed health system, offering competitive salary, benefits, and a lifestyle in the Pacific Northwest.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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