Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

VIP Lounge Concierge Attendant (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Nov 19, 2024

The Kennedy Center, a renowned cultural center and memorial to President John F. Kennedy, is accepting applications for a part-time VIP Lounge Concierge Attendant position. The role involves administering food and beverage services in the VIP lounges, serving donors pre-show and during intermission, and providing friendly, polite service. The Kennedy Center values diversity, fostering a safe, transparent, and replenishing community. The job requires strong customer service skills, a sociable personality, and the ability to work long periods on your feet. The work environment is private, similar to 5-star hotels or country clubs.

A Locums Medical Oncologist Is Needed in Washington CPH# JOB-2998352

Company: CompHealth

Location: Gig Harbor, Washington

Posted Nov 19, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a locums assignment in Medical Oncology in Gig Harbor, Washington. With a vast network of connections, they can help find the perfect assignment. The role involves working weekdays, days, with no call, in an outpatient setting, treating adult patients. The responsibilities include medical oncology and hematology, with credentialing and DEA registration required. CompHealth simplifies the process by negotiating better pay, arranging housing and travel, providing malpractice coverage, and handling credentialing. A specialized recruiter will manage all details.

A Facility in WA Is Looking for a Locums Medical Oncologist CPH# JOB-2998360

Company: CompHealth

Location: Tacoma, Washington

Posted Nov 19, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a locums assignment in Tacoma, Washington. The role involves medical oncology, working with adult patients, and handling 15-16 patients per day. CompHealth leverages its extensive network to find suitable assignments, simplifies credentialing, and provides benefits like weekly pay, housing, travel arrangements, and malpractice coverage. A specialized recruiter manages all details, ensuring a smooth experience.

Assistant Store Manager (Rhode Island Place)

Company: TD Bank

Location: Washington, DC

Posted Nov 18, 2024

TD Securities is seeking an Assistant Store Manager with 2+ years of customer service or sales experience. The role involves leading a team to grow and deepen customer relationships, providing financial advice, and managing day-to-day operations. The successful candidate will have strong communication skills, sales and operational management abilities, and proficiency in Microsoft Office. They should also be familiar with banking products and services, and have a notary license (preferred). The position requires maintaining an active registration status with NMLS. The role involves driving operational compliance, managing risk, and ensuring the store operates efficiently. The candidate will also lead and develop a high-performing team, and contribute to the process of setting performance objectives.

Senior Revenue Enablement Manager

Company: Upside

Location: Washington DC

Posted Nov 19, 2024

Upside is a company that helps brick-and-mortar businesses earn more profit by providing a platform for customers to earn cashback. They are looking for a Senior Revenue Enablement Manager to guide their Retailer GotoMarket teams. The job requires experience in revenue enablement, revenue operations, or a related field, and involves developing enablement strategies, creating content, and analyzing performance metrics.

Sales Leader I - Organizational Financial Wellness

Company: PNC

Location: Washington, DC

Posted Nov 19, 2024

PNC is seeking a Sales Leader 1 for its Retail Out of Branch organization, specifically for the Organizational Financial Wellness team based in Washington, DC. The role involves managing a team to achieve business results and customer experience goals, overseeing strategy execution, and leading daily activities of team members engaged in customer and prospect management. The ideal candidate will have account management, client prospecting, and sales skills, along with experience in risk management and developing team members. PNC offers comprehensive benefits, including health insurance, retirement plans, and paid time off. The base salary range is $80,000.00 - $179,400.00.

A Locums Nephrologist Is Needed in Washington CPH# JOB-2998995

Company: CompHealth

Location: Seattle, Washington

Posted Nov 18, 2024

CompHealth is offering a nephrology locums position in Seattle, Washington. The role involves working in transplant nephrology, handling 12-13 patients per day, and requires stroke certification. CompHealth will manage details like housing, credentialing, and negotiate better pay, depositing it weekly. They also provide comprehensive malpractice coverage and a user-friendly online portal for assignment details and time entry.

Advanced Urgent Care RN - (36 hours Bellevue) 7a-7:30p

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The company is committed to its employees, offering competitive wages with potential increases of up to 15%. New contract benefits for SEIU represented roles include premiums for acute care and onsite work at Bellevue Medical Center and Capitol Hill Campus. The role involves providing nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington standards, and collaborating with the healthcare team. Essential responsibilities include ongoing assessment, development of care plans, and patient education.

CPIC Lead

Company: Savan Group

Location: Washington DC

Posted Nov 18, 2024

Savan seeks a CPIC Lead to lead a capital planning workstream in the Department of Health and Human Services. The role involves establishing and implementing processes for CPIC, supporting TBM reporting, and developing IT governance processes.

Locum Tenens Opportunity in District Of Columbia for Pediatric Hospitalist CPH# JOB-2999313

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Nov 19, 2024

CompHealth offers free services to healthcare providers, handling tasks like credentialing, travel, and housing arrangements. They specialize in connecting providers with suitable jobs based on their lifestyle preferences. Their extensive capabilities and scale ensure attention to detail. They provide weekly pay negotiation, malpractice coverage, and an online portal for assignment details. Their personalized approach and excellent customer service have made them the industry leader since 1979.

Site Director at Tubman at Old Banneker

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 18, 2024

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Site Director. The role involves leading a team of teachers, ensuring educational standards, partnering with families, and cultivating positive relationships. Qualifications include teaching experience, passion for children's education, strong relationship-building skills, and ability to manage multiple tasks. Benefits include competitive pay, discounted child care, comprehensive health benefits, and opportunities for personal growth.

MBS Allocations Associate - Capital Markets (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking an Operations - Operations Management - Associate to join their team. The role involves partnering with the team to gather data for customer issue resolution and third-party service level agreements, assisting with exception requests, and process improvement efforts. The ideal candidate will have a Bachelor's degree, experience in virtual teamwork, and ability to manage deadlines in a high-pressure environment. Skills required include problem-solving, innovation, data analysis, and proficiency in tools like Excel, Crystal Reports, Tableau, or Power BI. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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