Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Staff Accountant

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The International Trade Administration, Enforcement & Compliance is seeking candidates for multiple Staff Accountant positions. The vacancy is open continuously for 6 months or until filled. U.S. citizenship is required, and applicants must pass a background check. A degree in accounting or related field, or equivalent experience, is necessary. Specialized experience in financial accounting and GAAP compliant audits is required. No drug test, physical, or PCS expense reimbursement is offered.

Supervisory Recreation Specialist

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

The text discusses a job opportunity within the Military's Quality of Life programs, specifically with the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves managing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. The position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch; Fleet Readiness; Commander, Navy Installations command (CNIC); Naval Base Kitsap - Bangor. The job requires a minimum of three years of specialized experience in recreation programming and facility management or a Bachelor's Degree in Recreation management or a related field. Other qualifications include experience in budgeting, space utilization, and supervising fitness staff. The role also necessitates knowledge of various policies, procedures, and regulations related to fitness facilities. The position offers a comprehensive benefits package as part of a U.S. government career.

Supervisory Attorney-Advisor (Deputy Director)

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Federal Trade Commission's Office of Policy Planning (OPP) is recruiting for a Deputy Director position. The role involves preventing fraud, deception, and unfair business practices. The ideal candidate must be a U.S. citizen, have a J.D. or LL.B. degree, be a member in good standing of a state or territory bar, and possess excellent writing skills. For GS-15 positions, candidates need 60 months of legal experience post law school, with at least 18 months comparable to GS-14 level. The position requires strong research, writing, organizational, and analytical skills, and the ability to represent the agency effectively.

Physician - Psychiatry Section Chief

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 09, 2024

The text describes a job opportunity for a Section Chief position in Psychiatric Services and Medical Director for the Behavioral Health Service (BHS) at VAMC Spokane. The role involves serving as the senior physician, subject matter expert, and advisor to the Chief of Behavioral Health Service in all matters related to psychiatric and medical care. The job requires U.S. citizenship, a degree in medicine, a current, full, and unrestricted medical license, and completion of residency training. Preferred experience includes supervisory and veteran experience. The position involves light lifting, use of fingers, and prolonged sitting. The VA encourages persons with disabilities to apply and offers a comprehensive benefits package.

Analyst in Industrial Organization and Business Policy

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Resources, Science & Industry Division of the Congressional Research Service is recruiting an Analyst in Industrial Organization & Business, focusing on advanced manufacturing & industrial organization of high technology industries. The role requires knowledge of industrial organization and business, ability to analyze public policy issues, write in a public policy context, convey analysis orally, work collaboratively, maintain objectivity, and communicate effectively. Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is an equal opportunity employer, encouraging applications from women, minorities, and persons with disabilities. The position requires a one-year probationary period and offers a comprehensive benefits package.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 09, 2024

Swedish Medical Group is recruiting a full-time Dermatologist for a high-volume practice in Seattle, Washington. The role offers a Monday-Friday schedule, no call, and the opportunity to provide virtual appointments. The compensation ranges from $389,584 to $614,131 per year, including potential incentives. The practice is part of a large system with extensive patient resources and a commitment to serving all patients, regardless of insurance or background. Seattle, the Pacific Northwest's largest urban center, offers a robust economy, excellent schools, and a vibrant arts and outdoor lifestyle.

Optometrist

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 09, 2024

Virginia Mason Franciscan Health, a merged health system of CHI Franciscan and Virginia Mason, is recruiting an experienced Optometrist for a full-time position in Seattle, Washington. The chosen candidate will join a team of 7 Optometrists and 9 Ophthalmologists, providing comprehensive eye care services across five locations. The role involves primary vision care, diagnostics, emergency care, and disease management. Benefits include health/dental/vision, retirement plans, paid vacation, and more. The ideal candidate should have residency training, 3+ years of group practice experience, and a professional optometrist license in Washington. Excellent computer skills and ability to adapt to new procedures are required.

Recreation Assistant - Lifeguard

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Nov 09, 2024

This job posting is for a lifeguarding position at Naval Base Kitsap - Bremerton, under the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch. The role involves maintaining cleanliness and safety of pool facilities, performing housekeeping tasks, and ensuring adherence to emergency water safety procedures. The candidate must possess a valid lifeguarding certification, pass a 250 yard timed swim test, and be at least 16 years old. The position offers a comprehensive benefits package, including health, retirement, and paid time off. The salary is dependent on experience and education.

Pulmonologist (Per Diem)

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 09, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting an experienced Pulmonary Medicine Physician for Franciscan Pulmonary Associates at St. Joseph in Tacoma. The role is primarily outpatient, with call responsibilities including clinic coverage and hospitalist service. The ideal candidate should be board-certified in Pulmonary Medicine, licensed in Washington State, and have prescriptive authority. The position offers an excellent clinical opportunity in a collegial, multidisciplinary environment, practicing high-quality, evidence-based, patient-centered medicine. The pay range is $218.00 - $250.00/hour.

IT SPECIALIST (INFOSEC)

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Nov 09, 2024

The text describes a job opening for an IT Specialist (INFOSEC) in the Washington Air National Guard. The position is permanent, excepted service, and is advertised as enlisted. The role requires military grades E1-E6 and compatible military assignments. Essential qualifications include general experience in data processing functions and general management principles, and specialized experience in planning and coordinating tasks in a computer applications area. A high school diploma or GED is required. The position involves potential overtime and requires maintaining a security clearance. The WA National Guard is an equal opportunity employer.

Pipefitter (Plumber)

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 09, 2024

The Architect of the Capitol is seeking a U.S. Citizen Journeyman Pipefitter/Plumber to work on plumbing systems in historic Capitol buildings. The role involves troubleshooting, repairing, and installing plumbing systems with minimal supervision. No educational requirement is specified. Veterans' preference is given, and drug testing is mandatory. Benefits include comprehensive health insurance, retirement system, paid leave, life insurance, and training opportunities.

Staff Nurse - Primary Care (40 hours Rainier Valley)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 09, 2024

The job involves providing comprehensive nursing care to patients in an outpatient setting, adhering to Kaiser Foundation Health Plan of Washington standards and policies. The Registered Nurse will coordinate and facilitate healthcare services, collaborate with the healthcare team, and act as a clinical resource. They will oversee patient assessment, formulate and implement care plans, and manage high-risk patients using established criteria and protocols. The role includes preventative care, patient advocacy, and education of patients and families. Essential responsibilities involve ongoing assessment, diagnosis, plan development, intervention, and evaluation of patient care. The nurse will also collaborate with other healthcare team members, participate in hospitalization admission and discharge planning, and ensure a safe and high-quality environment for patients.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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