Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Medical Director Cardiovascular Service Line

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering high-quality patient care and exceptional patient experience. The Medical Director of the Cardiovascular Service Line (CVSL) is responsible for strategic development, management, and clinical operations of the CVSL across the health system. This role involves leading and representing the CVSL at the national level, ensuring seamless integration of services, and driving clinical excellence. The director is also accountable for physician development, quality initiatives, and strategic growth of the CVSL, aligning with VMFH's vision of a high-performing, high-value system of care.

Locum Tenens Job in WA for Hematologist/Oncologist GMS# JOB-2997242

Company: Global Medical Staffing

Location: Auburn, Washington

Posted Nov 07, 2024

The text describes a job opportunity in Hematology Oncology in Auburn, Washington. The position requires an active state license, BC or BE, and experience with EPIC or Beacon. The candidate will handle 15 patients per shift, primarily dealing with solid tumor cases. The job offers competitive compensation, pre-paid travel and housing, malpractice coverage, and credentialing assistance. The company, with a global reach, provides personalized service and is part of the CHG Healthcare family, ensuring resources and support. The company's purpose is to enable doctors to practice medicine worldwide and contribute to the Making a Difference Foundation.

Sr. Industrial Security Analyst

Company: SpaceX

Location: Washington, DC

Posted Nov 07, 2024

SpaceX, a company dedicated to making human life on Mars possible, is seeking a Multidisciplinary Industrial Security Officer for its Washington, DC office. The role involves managing SAP, SCI, and collateral security, supporting physical security programs, and coordinating additional security requirements. The ideal candidate should have 5+ years of NISPOM-related security experience, 7+ years in a SCI/SAP environment, and an active Top Secret clearance with SCI eligibility. Preferred skills include a degree, strong knowledge of security policies, and familiarity with specific systems. The position offers a competitive salary, comprehensive benefits, and the opportunity to work on exciting, mission-critical projects.

Federal Associate Account Management Representative

Company: FiscalNote

Location: Washington, DC

Posted Nov 07, 2024

FiscalNote is seeking an Account Management Representative for a high-growth technology startup. The role involves managing client relationships, strategic planning, identifying up/cross-sell opportunities, and maintaining high-level interactions with policy and legal professionals. The ideal candidate is empathetic, personable, intellectually curious, and resilient, with a proven track record in account management. The base salary is $50,000 per year. FiscalNote values diversity and inclusivity, offering flexible benefits and remote work options.

Social Worker (MSW), Urgent Care: F/T days - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 07, 2024

The Urgent Care Social Worker is responsible for providing a wide range of clinical social work services in a primary care or home health setting. This includes support and consultation to the care team in managing patients, evaluating psychosocial assets and deficits, and coordinating with others to establish a plan of care. The role involves short-term counseling, teaching, and brokering resources for care-giving needs. The worker acts as a clinical resource for the Urgent Care teams, identifying and providing social work support for patients' mental health, substance use, or psychosocial health needs. They provide assessment and management for patients in acute crisis, including support for hospital bed finding and outpatient disposition planning. The role requires excellent communication skills, experience in social work, and a master's degree in social work. Post-masters experience, care coordination experience, and familiarity with electronic charting are preferred.

AWS Security Engineer

Company: IBM

Location: US Washington

Posted Nov 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves implementing and maintaining AWS security controls, performing security architecture reviews, and monitoring security alerts. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Product Marketing Manager, Product Compliance & Privacy

Company: Meta

Location: Washington, DC

Posted Nov 07, 2024

Meta is seeking a Product Marketing Manager for Product Compliance & Privacy. The role involves working closely with multiple internal stakeholders, influencing product leadership, and shaping internal and external narratives for compliance work. The ideal candidate should have extensive experience in product marketing, product strategy, or a related field, with a strong background in quantitative analysis and consumer insights. They must be able to build consensus, manage large programs, and thrive in a dynamic environment. Meta offers competitive compensation, benefits, and the opportunity to shape the future of social technology.

Principal Associate - Client Development

Company: Capital One

Location: Washington DC

Posted Nov 07, 2024

Capital One is looking for a Principal Associate to join the Partnerships Team. The role involves partnering with top merchants, integrating Capital One Shopping's products and services, and leveraging data to optimize business. The ideal candidate will have strong strategic analytical and data analysis skills, excellent communication skills, and experience in client-facing sales or account management.

OBGYN opening in Washington

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Nov 07, 2024

An OBGYN position is available in Wenatchee, WA, a city known for its sunny climate and outdoor activities. The job is full-time, permanent, and employed, with a collegial team of 8 Physicians and 1 NP. The call schedule is 3 days/month, and OB hospitalists cover Fridays, Sundays, and holidays. The pay range is $342,243 to $369,992 with a competitive benefits package. Wenatchee offers a family-friendly environment with excellent schools, parks, and recreational activities, and no state income tax.

Neurosurgeon

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health is seeking an experienced Neurosurgeon to join their practice at St. Joseph Medical Center in Tacoma, Washington. The successful candidate will be responsible for improving quality patient care, supporting clinical program development, and fostering a culture of engagement, well-being, diversity, and inclusion. The hospital offers state-of-the-art resources and a strong network of neuroscience physicians. The benefits package includes medical, dental, vision, malpractice insurance, and a comprehensive retirement plan with employer match. Relocation assistance is available.

Hematopathology opening in Washington

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Nov 07, 2024

A full-time, permanent position for a board-certified or board-eligible hematopathologist is available in Wenatchee, WA. The role involves a general pathology practice with a focus on hematopathology, and new graduates are encouraged to apply. The community offers a high quality of life with numerous outdoor activities, a family-friendly environment, and a low cost of living. The pay range is $382,228 to $413,220.

Advanced Heart Failure Cardiologist

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health is recruiting for an Advanced Heart Failure Cardiologist to join their Franciscan Heart and Vascular Associates group in Tacoma, Washington. The position involves maintaining an active Advanced Heart Failure practice, inpatient rounding, and caring for patients with mechanical circulatory devices, ECMO, and pulmonary hypertension. The Center for Cardiovascular Health at VMFH is recognized for its quality and outcomes, performing over 1100 open heart surgeries, 2400 PCIs, and 2000 ablations annually. The successful candidate will work collaboratively with service line leadership, review quality data, help develop outreach programs, participate in recruitment, and educate CV Fellows and Internal Medicine Housestaff.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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