Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Nurse Practitioner Family Medicine (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Nov 05, 2024

Providence St. Peter Hospital in Olympia, Washington, is seeking an experienced full-time nurse practitioner. The role offers a collaborative work environment, a highly balanced schedule, and competitive compensation between $125,136 and $164,333 per year. The hospital, recognized by U.S. News and World Report, provides a respected family medicine residency program and has a Level III trauma center. Olympia, the location, offers a variety of activities and an excellent school system.

Physician - Pediatric ENT

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 05, 2024

MultiCare Mary Bridge Children's Hospital, established in Tacoma, WA in 1955, is a comprehensive regional network of health services for children. It serves over 13 referring hospitals across 9 counties, offering 24/7 fully staffed services. The hospital specializes in primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU. It's top-performing and award-winning, recognized for its dedication to children's health. The hospital is currently seeking a PC/BE Pediatric ENT (Complex) Physician, promising excellent facilities, resources, and teamwork. The position offers a compensation range of $487K to $541K based on a 1.0 FTE and years of experience.

CT Technologist - 40 Hrs - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The job posting is for a Radiologic Technologist position offering competitive wages, including a position premium of $6 per hour and a $10,000 sign-on bonus. The role involves providing CT and Diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. Essential responsibilities include diagnostic testing, customer service, patient and employee safety, general behavior, and adherence to regulatory policies. Basic qualifications include a high school diploma or GED, graduation from an accredited radiologic technology program, and certification as a Radiologic Technologist in Washington. Preferred qualifications include hospital experience, cross-sectional anatomy experience, and recent direct experience in diagnostic x-ray procedures.

Respiratory Care Practitioner, Nights (36 Hours) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The job involves providing skilled respiratory care and diagnostic services to various patients, including in-patients, urgent care, and clinic patients. The role includes assisting physicians in determining appropriate respiratory care modalities, supporting patient care and quality initiatives, and responding to urgent and emergency situations. Essential responsibilities encompass performing respiratory assessments, treatments, and modalities, supporting patient care and customer service, communicating effectively, and documenting all interventions. The position requires a Respiratory Care Practitioner License, Advanced Cardiac Life Support, Basic Life Support, and Registered Respiratory Therapist Certificate. Preferred qualifications include two years of experience, experience with all acute respiratory care modalities, and ED/Critical Care experience.

Interventional Cardiologist

Company: MultiCare Health System

Location: Yakima, Washington

Posted Nov 05, 2024

MultiCare Yakima Valley Memorial is seeking a Board Certified/Eligible Invasive-Interventional Cardiology Physician to join their thriving practice. The position offers a competitive compensation package, excellent benefits, and a supportive work environment. The successful candidate will have opportunities for career growth, research, and work-life balance. The practice is inpatient and outpatient, including coronary and peripheral work, with a day schedule from Monday to Friday and shared call.

Computer Systems Engineer, SME - 100% Remote (REF1608J)

Company: Citizant

Location: Washington DC

Posted Nov 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking talented and committed professionals to work on various projects, including Agile application development, Enterprise Data Management, and Program Management support services.

Federal Contract Capture Manager

Company: Galorath Incorporated

Location: Washington DC

Posted Nov 05, 2024

The Federal Contract Capture Manager is responsible for managing federal capture efforts, leading capture activities, and developing winning capture strategies. The role requires experience in federal business development, contract capture, and leadership skills.

Radiologic Technologist - Per Diem Float

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The company has recently implemented a wage increase of up to 9%, demonstrating commitment to employees. The role involves providing Radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Key responsibilities include performing quality radiographic and specialty images, positioning patients for optimal imaging, and adhering to safety protocols. The ideal candidate should have a High School Diploma or GED, be a graduate of an approved radiologic technology program, and hold a Certified Radiologic Technologist license in Washington and from the American Registry of Radiologic Technologists. Strong communication skills, teamwork, and a commitment to excellent customer service are essential.

Consultant - IRS

Company: Censeo Consulting Group

Location: Washington DC

Posted Nov 05, 2024

Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector and nonprofit clients build operational excellence. They are looking for unique candidates with passion and enthusiasm to join their team.

Medical Assistant-Primary Care Float-Per Diem-Everett

Company: Kaiser Permanente

Location: Everett, Washington

Posted Nov 05, 2024

Kaiser Permanente Washington is expanding and seeks exceptional team members, particularly Medical Assistants, to deliver high-quality, affordable healthcare services. The role involves collecting patient data, determining visit purposes, recording vital signs, and contributing to the nursing care plan. Medical Assistants also communicate effectively with patients and team members, provide health education, and demonstrate accountability for their practice. Basic qualifications include a high school diploma, completion of an accredited medical assistant program, and necessary certifications.

Radiologic Technologist

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The job involves providing Radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Key responsibilities include performing quality radiographic and specialty images, positioning patients for optimal imaging, and adhering to safety standards. The role also involves excellent customer service, maintaining patient confidentiality, and ensuring accurate documentation in the electronic medical record. The ideal candidate should be a Certified Radiologic Technologist, have strong communication skills, and demonstrate a commitment to excellent customer service and radiation safety.

Otolaryngologist

Company: DMV Allergy & Asthma Center

Location: Washington, District of Columbia

Posted Nov 05, 2024

DMV Allergy and Asthma Center is seeking an outstanding board-certified otolaryngologist to join their team. The ideal candidate will have expertise in diagnosing and treating a broad range of otolaryngology conditions and commitment to delivering high-quality patient care. The practice offers a strong compensation and benefits package, state-of-the-art endoscopy suite, central location in Washington, DC, and excellent school systems.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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