Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: Bellevue, Washington

Posted Oct 31, 2024

Nuvia Dental Implant Center in Bellevue, WA is hiring a skilled Oral Surgeon. The position offers a high earning potential of $500,000 - $1,000,000+ per year, a steady stream of cases, and a bonus structure based on volume. The company provides CRNA, sedation, and secure airway for every case, ensuring worry-free procedures. Nuvia focuses on AOX cases for a streamlined surgical experience, with permanent next-day restoration provided by on-site restorative docs. The role involves performing dental implant surgery, collaborating with restorative doctors, and delivering comprehensive patient care. The company culture is described as excellent with a strong team spirit, and they prioritize their surgeons' professional growth.

Operations Director

Company: CBRE

Location: Washington, DC

Posted Oct 31, 2024

CBRE is seeking a Technical Sr. Manager for their Engineering and Technical Services division. The role involves managing a team responsible for mechanical operations, maintenance, communications, energy management, and workforce development programs for facilities, campuses, or building portfolios. Key responsibilities include supervising employees, coordinating daily activities, managing operations and maintenance, and overseeing building systems. The ideal candidate should have a Bachelor's Degree, 5-8 years of relevant experience, and strong leadership skills. CBRE offers competitive benefits, a culture of respect and integrity, and opportunities for career growth.

Office Director

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 31, 2024

The Office Director for Refugee Admissions position is located in the Bureau of Population, Refugees, and Migration (PRM) within the U.S. Department of State. The role involves formulating policy, engaging in diplomacy, and managing the distribution of funds to implement the U.S. Refugee Admissions Program (USRAP). The incumbent will oversee operational management of the worldwide system of refugee admissions, provide policy advice and technical guidance, and engage in outreach to build support for the USRAP. The position requires U.S. citizenship, a Top Secret security clearance, and the ability to pass a background security investigation.

Senior Market Leader - Washington, DC

Company: Metropolis Technologies

Location: Washington DC

Posted Oct 31, 2024

The job posting is for a Senior Market Leader position at Metropolis, a company that develops advanced computer vision and machine learning technology. The role requires strategic leadership, market analysis, and customer service excellence. The ideal candidate will have a strong background in parking management, excellent leadership skills, and a deep understanding of customer service excellence.

MRI Technologist - 40 Hrs - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 30, 2024

The job posting is for a Radiologic Technologist position with a focus on MRI imaging. The role involves providing high-quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing diagnostic tests, providing customer service, maintaining safety standards, and adhering to regulatory requirements. The position offers competitive wages, a position premium of $6 per hour, and a $10,000 sign-on bonus. Essential qualifications include a High School Diploma/GED, Certified Radiologic Technologist (Washington) license, and Radiologic Technologist Certification from the American Registry of Radiologic Technologists. Preferred qualifications include MRI experience and experience with cross-sectional anatomy.

Senior Project Manager, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 31, 2024

DFM Development Services LLC is seeking a Senior Project Manager to join their team. The ideal candidate will provide exceptional client service, actively network with decision-makers, and learn to use Salesforce. The company offers a competitive salary, yearly bonus, and benefits.

Compliance and Ethics - Internal Investigator (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 31, 2024

Fannie Mae offers a role for an Internal Investigation Advisor to conduct complex investigations into alleged employee misconduct. The role involves comprehensive investigations, drafting reports, advising senior leaders, and maintaining case files. The ideal candidate has 6-8 years of investigation experience, excellent analytical skills, and a commitment to ethical culture. Fannie Mae is a flexible hybrid company committed to fostering diversity and inclusion.

RN Case Manager Liaison Nurse (ER/ED) - 0.75 FTE Seattle WA (Swedish First Hill ER) 5K Hiring Incentive

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

The Care Manager, or Liaison Nurse, is responsible for managing patient care in two settings, focusing on optimal health outcomes and appropriate resource utilization. They assess patients, develop care plans, coordinate interventions, and collaborate with healthcare teams. The role requires a minimum of three years of recent RN experience, a Bachelor's degree, and a Registered Nurse License in Washington. Preferred qualifications include experience in utilization review, care coordination, or disease management, and a Bachelor's of Science in Nursing.

RN Specialty Care Clinic Float (40 hours Bellevue)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 31, 2024

The job involves providing nursing care to a defined group of patients, adhering to Kaiser Foundation Health Plan of Washington's standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare team members, communicate effectively with patients and families, and participate in educational programs. The role requires a strong understanding of age-specific patient populations, effective communication skills, and the ability to identify and meet patients' educational needs. The nurse is also responsible for promoting health and preventive measures, adhering to safety and infection control standards, and participating in quality assurance activities.

Seeking ARNP to Join Well Established Busy Podiatry Clinic

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Oct 31, 2024

Skagit Regional Health is recruiting a Nurse Practitioner to join their Podiatry department. The position offers a collaborative work environment, excellent work-life balance, and competitive compensation. The ideal candidate should prioritize quality care, patient experience, and community relationships. Skagit Regional Health is an integrated health system with advanced services, located in the scenic Skagit Valley, offering a high quality of life.

Radiologic Technologist - 40 Hrs 3/12's - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

The job posting is for a Radiology position that offers competitive wages, a position premium of $6 per hour, and a $10,000 sign-on bonus. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Responsibilities include preparing Radiology rooms, developing images, maintaining equipment, and adhering to safety standards. The ideal candidate should have strong communication skills, knowledge of growth and development principles, and commitment to self-improvement. They must also maintain patient and staff confidentiality.

Senior Research Engineer - Formal Methods

Company: Two Six Technologies

Location: Washington DC

Posted Oct 31, 2024

Two Six Technologies is seeking a Senior Research Engineer to research and develop high assurance software and hardware systems using advanced formal analysis technologies. The company is looking for candidates with a passion for and experience with using concepts from pure mathematics in an industry setting.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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