Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

New Rate and Sign on Bonus | OBGYN hospitalist jobs available in beautiful Auburn, Washington!

Company: Ob Hospitalist Group

Location: Auburn, Washington

Posted Oct 16, 2024

The Family Birth Center at MultiCare Auburn Medical Center (MAMC) offers 12 private rooms with amenities for moms and babies, including a jetted tub, sofa, rocking chair, and baby warmer. For extended care, a 24/7 neonatology specialist-staffed Intermediate Care Nursery is available. MAMC performs 1,488 annual births and sees 1,221 triage visits. The hospital seeks experienced OB/GYNs for collaborative work with local obstetricians, offering a comprehensive benefits package, flexible scheduling, and no on-call duty. The package includes guaranteed shifts, hourly rate, CME allowance, medical malpractice insurance, leadership training, and generous referral awards.

Solution Architect, Federal

Company: Robust Intelligence

Location: Washington DC

Posted Oct 16, 2024

Robust Intelligence is a company that aims to eliminate AI risk by providing a safety net against adversarial failure modes. They are looking for a Solutions Architect to join their growing Customer Success team, who will drive production-grade implementations at scale with AI organizations. The company offers a range of benefits and perks, including flexible time off, paid parental leave, and education reimbursement.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3308)

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. The job requires flexibility, a welcoming attitude, and the ability to work in varying temperatures and conditions.

Security Architect

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves designing and developing security architectures for cloud environments, ensuring compliance with FedRAMP and NIST 80053. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Operations & Quality Analyst

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and provides opportunities for career growth and development.

General Merchandise, Closing, Fulfillment (T2259)

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target is offering a Fulfillment Expert position with a starting hourly rate of $18.00 USD and a pay range of $18.00 USD - $27.00 USD. The role involves creating a welcoming experience for guests, engaging with them to understand their needs, and providing solutions using available tools and products. The job requires a flexible schedule, ability to work in varying temperatures, and lifting up to 44 pounds. Target values teamwork, efficiency, and guest satisfaction, offering training and benefits to its employees.

Data Scientist

Company: ATPCO

Location: Washington DC

Posted Oct 15, 2024

ATPCO is a company that provides pricing and retailing data tools and services to airlines, global distribution systems, and technology companies. They are looking for a Research Data Scientist to drive the understanding, evaluation, and adoption of AI innovations relevant to their data products and solutions.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3308)

Company: Target

Location: Washington, DC

Posted Oct 15, 2024

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, maintaining store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, managing inventory, and maintaining store cleanliness. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting up to 44 pounds. Target offers training and competitive benefits.

Operations Sales manager - Catering

Company: Sodexo

Location: Washington, DC

Posted Oct 15, 2024

Sodexo is seeking a Catering Sales Manager for the U.S. House of Representatives in Washington, DC. The role involves leading catering operations, managing events, and maintaining strong client relationships. The ideal candidate should have top-shelf catering experience, in-depth knowledge of food trends, and strong communication skills. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Defense Command Account/DoD Deal Lead

Company: IBM

Location: US Washington

Posted Oct 16, 2024

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It also outlines the role and responsibilities of a Defense and Command Account Deal Lead, requiring technical and professional expertise.

Nurse Practitioner Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Oct 16, 2024

Join a compassionate group of providers as a part-time nurse practitioner in the Providence Medical Group Northwest Washington Primary Care group. This role offers a supportive work environment, opportunities for growth, and a flexible schedule. You'll work with 8 clinics, build connections with peers, and remotely support Primary Care clinicians. The position requires 3 years of experience and offers compensation between $129,480 and $147,680 per year. Everett, the location, offers a scenic setting with a mix of industrial history, technology, and service-based employment, along with various recreational activities.

OpenShift Subject Matter Expert (SME)

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients across multiple industries, managing OpenShift clusters, and implementing CICD pipelines. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages