Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Executive Principal II

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal II to support a high-visibility ASPR client.

Producer (Temporary)

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 15, 2024

Warner Bros. Discovery is seeking a Producer (Temporary) for The Chris Wallace Show and Who's Talking to Chris Wallace in Washington, DC. The role involves producing two distinctive programs, The Chris Wallace Show and Who's Talking to Chris Wallace, which feature news analysis and long-form interviews. The ideal candidate should have 5+ years of producing experience, strong writing and production skills, and a strong news background. The role requires travel and extended hours. WBD values diversity and inclusion, offering a comprehensive compensation package and benefits.

Executive Principal I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal I to support a high-visibility ASPR client.

Senior Project Manager

Company: Ameresco

Location: Washington DC

Posted Oct 15, 2024

Ameresco Inc is a leading cleantech integrator and renewable energy asset developer. They have a new opportunity for a Senior Onsite Project Manager to lead the execution of a $100M campus utility system upgrade. The job requires experience in electrical mechanical engineering or industrial power construction project management, and federal project management experience is preferred.

Senior Manager, Tax Operations

Company: Choice Hotels International

Location: Washington DC

Posted Oct 15, 2024

Choice Hotels is looking for a Senior Manager Tax Operations to join their team. The role involves providing crucial support to the Tax department, evaluating the impact of proposed legislation, and performing calculations to assess planning opportunities. The company offers a competitive salary range of $119,000 to $135,000 annually, as well as a comprehensive benefits program.

Assistant Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Oct 15, 2024

Bozzuto is a company that values community, creativity, concern, passion, and the pursuit of perfection. They are seeking an Assistant Building Maintenance Manager with 5+ years of experience in trades, facilities, and residential building maintenance. The role involves leading by example, showing care for residents, resolving maintenance issues, managing make-ready and apartment turnover, preserving building value, maintaining cleanliness, adhering to safety codes, and working weekends. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Analyst I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are currently looking for an Analyst I position to support a high-visibility ASPR client. The role will involve conducting environmental landscape analysis, developing business case studies, and analyzing key data to identify options for managing and developing the overall network.

Roofing Sales Immediately Hiring

Company: Lee Company

Location: Washington, DC

Posted Oct 15, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, allowing representatives to focus on sales. The company offers competitive compensation, including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with a 4% employer match, and a training & development program. Responsibilities include prospecting, qualifying, identifying, and closing new sales, managing a territory, conducting property inspections, and educating customers. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

Scientist I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and RampD clients to deliver mission and business success. They are currently looking for a Scientist I to support a high-visibility ASPR client. The role involves providing systems engineering and technical assistance, leading communication and outreach, and supporting efforts in stakeholder engagement and environmental landscape analysis.

Vice President of Operations, NSO

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 15, 2024

The National Symphony Orchestra (NSO) is seeking a Vice President of Operations. This role involves overseeing the orchestra's day-to-day operations, including scheduling, production, tour planning, and union contract compliance. The VP will also negotiate contracts with musicians, venues, and vendors, and serve as a liaison to musicians and the Orchestra Committee. Key responsibilities include managing budgets, supervising concert hall operations, and overseeing capital projects. The ideal candidate should have 5-10 years of orchestra operations experience, formal musical and business training, and strong negotiation, management, and budgeting skills.

Prep Cook (Suites) - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 15, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The company offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have prior cooking experience, knowledge of food safety regulations, and strong interpersonal skills.

eDiscovery Systems Engineer

Company: Guidehouse

Location: Washington, DC

Posted Oct 15, 2024

Guidehouse is recruiting eDiscovery System Engineers for a fast-growing litigation and investigation support practice. The role involves supporting eDiscovery Review and Analysis platforms, ensuring high availability, and performing routine maintenance. The ideal candidate should have an active Top Secret federal security clearance, experience as a systems administrator, and strong knowledge of IT infrastructure and network architecture. The position offers a competitive salary range and comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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