Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Cloud Administrator

Company: VISTRADA

Location: Washington DC

Posted Oct 07, 2024

Vistrada is seeking a skilled Cloud Administrator to join their dynamic team. The position requires a strong background in cloud technologies and system administration. The company is looking for a proactive and talented individual with a passion for cloud technologies and a solid background in system administration.

SVP, Kafka Infrastructure Messaging Management Lead, Apps Dev Tech Sr Lead Analyst - C14

Company: Citi

Location: Washington DC

Posted Oct 07, 2024

The job posting is for a senior-level position in Applications Development Technology, responsible for leading a team in designing and implementing Kafka messaging systems. The ideal candidate will have extensive experience with Apache Kafka, strong leadership skills, and a strong background in distributed systems.

Optical Keyholder - Downtown Crown

Company: Warby Parker

Location: Washington DC

Posted Oct 07, 2024

Warby Parker is seeking an Optical Supervisor to join their team. The role involves creating customer experiences, leading a team, and maintaining store operations. The ideal candidate is energetic, self-motivated, and passionate about the eyewear industry.

Cleared Data Scientist (3236)

Company: SMX

Location: Washington DC

Posted Oct 07, 2024

SMX is seeking a creative technical Data Scientist to design and develop solutions with clients. The role requires handson experience with data science skills and technologies, and collaboration with other data analytics professionals. The position is hybrid, with onsite work performed 3 days a week at a client's office in Washington DC.

Sr. Consultant- Natural Resources

Company: Esri

Location: Washington DC

Posted Oct 07, 2024

The job posting is for a position at Esri, a company that enables organizations to make meaningful decisions by leveraging location intelligence. The role involves working with marketing and sales teams, managing complex projects, and supporting customers. The company offers a competitive total rewards strategy, including health and welfare benefits, 401k and profit-sharing programs, and opportunities for personal and professional growth.

Regional Program Support

Company: Higher Ground Education

Location: Washington DC

Posted Oct 07, 2024

Higher Ground is seeking a Regional Programs Support to join their team, focusing on building programmatic excellence in school teams, hiring and retaining excellent classroom teachers, and ensuring profitability of each school within a region. The role requires a strong background in Montessori education, analytical and problem-solving skills, and the ability to work independently.

Data Operations Engineer_TEST_CHANGE

Company: Partners Internal Quality Control

Location: Washington DC

Posted Oct 07, 2024

The job description is for a Data Center Operations Engineer who will assist in providing 24/7 support, manage projects, and oversee data center operations. The role requires experience in managing staff, technical troubleshooting, and knowledge of data center power and cooling systems.

Executive Assistant

Company: OpExpert Consulting

Location: Washington DC

Posted Oct 07, 2024

The job posting is seeking an Executive Assistant to provide comprehensive support to two Executive Level Managers at a dynamic organization in the Petcare Industry. The role requires a highly organized and versatile individual with excellent communication skills, proficiency in social media management and video editing, and the ability to manage multiple priorities in a fast-paced environment.

Associate Program Manager

Company: OBXtek

Location: Washington DC

Posted Oct 07, 2024

OBXtek Inc is a successful Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government. They have experienced exceptional growth over the last four years and have been awarded prime contracts with 10 federal agencies. The company is looking for an Associate Program Manager to assist in managing highly skilled personnel in a large complex technical environment.

Privacy Engineer

Company: VISTRADA

Location: Washington DC

Posted Oct 07, 2024

Vistrada is seeking skilled Privacy Engineers to join their innovative team. The company is looking for candidates with varying levels of experience to work on challenging projects and contribute to their organization's success.

Cloud Solutions Engineer

Company: ArdentMC

Location: Washington DC

Posted Oct 07, 2024

Ardent is seeking a Cloud Solutions Engineer to join their team. The company offers competitive benefits, professional development opportunities, and a rewarding environment. The role requires proficiency in Azure, PowerBI, and DevSecOps practices.

IT Support Specialist

Company: ID.me

Location: Washington DC

Posted Oct 07, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. They have received numerous awards and have a robust identity network. The company is looking for an IT Support Specialist to join their team.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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