Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Sales Representative

Company: Sleep Number

Location: Washington DC

Posted Oct 05, 2024

Sleep Number is a sleep wellness technology leader that aims to improve the health and wellbeing of society through higher quality sleep. The company offers a range of products and services, including smart beds, and is committed to providing a world-class customer experience.

Accounts Receivable (Costpoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The job posting is for an Accounts Receivable Specialist with experience in Deltek Costpoint, Excel, and other accounting systems. The role involves preparing and submitting invoices, maintaining project information in Deltek Costpoint, and assisting with collection inquiries. The successful candidate will also build cross-functional team relationships, resolve customer inquiries, and ensure all billings are accurate and compliant with various requirements.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

A large private equity firm is seeking a Staff Accountant with 1-4 years of experience. The role involves monthly GL account analysis, assisting with the accounting cycle, and preparing bi-weekly pension contribution files. The ideal candidate should have a Bachelor's degree in Accounting or Finance, be pursuing or passed the CPA certification exam, and have experience working in a deadline-driven environment.

Accounting Associate

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

A top U.S. media company is looking for an Accounting Associate for a 1-2 year position. The role involves maintaining bookkeeping responsibilities, auditing sales reports, resolving discrepancies, and managing vendor inquiries. The ideal candidate should have a B.S. in Accounting or Finance, at least 1 year of experience, and understanding of financial statements and bookkeeping concepts. The company offers a great culture, fast-paced environment, and opportunities for growth.

Commercial Sales Executive

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The company is seeking an experienced Commercial Sales Executive to join their team and drive the growth of new commercial customers. The role involves pursuing and closing enterprise-class or business unit-level opportunities within various commercial markets, focusing on net new renewable commercial clients in both mature and less established buyer segments. The ideal candidate should have a Bachelor's degree in a business-related field, minimum four years of experience with complex/technical products and services, and enterprise software and/or software licensing experience. They should also have a proven track record of meeting and exceeding annual quota year over year, excellent presentation skills, strong time management skills, and a positive attitude. The role often involves working independently but always with the support of the existing sales assets, the executive team, channel partners, and sales consultants.

Starlink Enterprise Account Manager (Government)

Company: SpaceX

Location: Washington, DC

Posted Oct 05, 2024

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies for human life on Mars. Their Starlink satellite constellation provides low-latency broadband internet globally. The Starlink Enterprise Account Management team serves as the point of contact for enterprise customers, ensuring contract terms are fulfilled and customer satisfaction is high. The ideal candidate is a self-starter with a passion for customer service and revenue growth. The role involves managing large, complex enterprise agreements, building relationships, and influencing programmatic and technical development. The candidate should have a Bachelor's degree in engineering or business, or equivalent experience, and significant knowledge or experience in government contracts and satellite communications. Preferred skills include expertise in navigating and growing complex global customer accounts, experience managing multiple projects under tight deadlines, and strong technical knowledge of Starlink or telecommunications.

Accounting Clerk - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Accounting Clerk position at Aramark involves supporting the Unit Controller in financial operations and reporting, and assisting the management team with various tasks. Responsibilities include general office and accounting functions such as A/P, A/R, sales reporting, and data collection. The hourly rate ranges from $24.00 to $25.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Basic accounting skills are required, along with proficiency in Microsoft Office applications and advanced Excel skills. The role involves working both independently and in a team, with potential for skill development and career growth.

Federal - Data Lake Development Lead

Company: Accenture

Location: Washington, DC

Posted Oct 05, 2024

Accenture Federal Services, based in Arlington, VA, is seeking a Data Lake Development Lead. The role involves leading a team of data engineers, report developers, and functional analysts in creating, maintaining, and enhancing an Enterprise AWS Data Lake. Key responsibilities include designing the overall data lake, incorporating data quality and availability, translating business needs into system design, and ensuring data governance standards are met. The ideal candidate will have a Bachelor's Degree or equivalent experience, experience with ETL or data modeling, and proficiency in at least one cloud technology. Bonus points for advanced degrees, production implementation experience, and machine learning experience with Spark.

Data Protection Incident Responder - USDS

Company: TikTok

Location: Washington, DC

Posted Oct 05, 2024

TikTok, a leading platform for short-form mobile videos, emphasizes its commitment to U.S. data security through its subsidiary, U.S. Data Security (USDS). USDS aims to safeguard user data and ensure content assurance, enabling millions of Americans to use TikTok for various purposes. The company values creativity, joy, and teamwork, fostering an inclusive environment. A job opportunity exists for a Data Protection Incident Responder within USDS Resiliency Operations Center, responsible for incident management, crisis management, and ensuring business continuity.

Senior Test Automation Engineer

Company: Appian Corporation

Location: Washington DC

Posted Oct 05, 2024

Appian is a software company that values respect, work, impact, ambition, and constructive dissent. They are passionate about technology and strive for excellence with intensity. The company is looking to hire Mid-Level Software Engineers for Automation Frameworks and provides a diverse array of growth and development opportunities.

All Source Analyst (Intelligence Analyst 2)- 4585

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 05, 2024

HII-TSD is seeking an All Source Analyst to support the Defense Intelligence Agency at Bolling AFB, Washington, DC. The role involves providing strategic all source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The Analyst will also provide intelligence visualization, dissemination, and business analytic services. The ideal candidate should have 2 years of relevant experience with a Bachelor's degree or 6 years of experience with a High School Diploma. A TS/SCI Clearance with CI/Poly is required. Bonus points for experience in unmanned systems, defense and federal solutions, and nuclear and environmental services.

Certified Bedside Pharmacy Technician

Company: Walgreens

Location: Washington, DC

Posted Oct 05, 2024

The job involves delivering patient prescriptions in a hospital system, suggesting Walgreens products and services, and achieving targeted prescription sales goals. The role includes assisting pharmacists in the practice of pharmacy, operating pharmacy systems, and coaching pharmacy technicians and cashiers. The individual is responsible for modeling and delivering a distinctive and delightful customer experience, engaging customers, and resolving their issues. They also assist in inventory management, maintaining good relationships with the local medical community, and ensuring the Pharmacy Department is clean and orderly. The role requires PTCB or ExCPT certification, good math and computer skills, and a willingness to work flexible hours.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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