Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

MRI Technologist - 32 Hrs - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 05, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing quality patient imaging, specifically for MRI, in accordance with physicians' orders. The role requires ensuring patient safety, maintaining high-quality testing, preparing the MRI room, processing images, and maintaining equipment. The employee must also operate equipment according to safety standards, apply professional and ethical judgment, and adhere to sterile techniques. The job involves diagnostic testing, customer service, and maintaining patient and employee safety. The employee must also observe patients during procedures, report any unusual occurrences, and maintain a clean radiology room. Basic qualifications include a high school diploma, certification as a Radiologic Technologist in Washington, and certification from the American Registry of Radiologic Technologists. Preferred qualifications include one year of MRI experience and one year of direct experience with cross-sectional anatomy.

Customer Account Manager

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a self-starter Customer Account Manager to assist with marketing and sales campaigns. The ideal candidate will have excellent communication skills, a driven mindset, and a positive demeanor.

Vertical Solution Consultant

Company: Socure

Location: Washington DC

Posted Oct 05, 2024

Socure is a company that uses predictive analytics and machine learning to verify identities and prevent fraud. They have received several awards and are considered a leader in digital identity verification and fraud prevention. The company is looking for a Vertical Solutions Consultant to work with specific industries such as financial services, healthcare, and government.

Customer Service Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is looking for a Customer Service Associate to join their team. The role requires excellent communication skills, a sense of humor, and a results-focused approach. The company provides intensive training and ongoing personal and professional development opportunities.

Back End Developer with C# (Remote)

Company: Loginsoft

Location: Washington DC

Posted Oct 05, 2024

The job posting is seeking a motivated Backend Developer to enhance their dynamic team. The ideal candidate is a team player who works well with others and is able to work independently. The role involves building services, REST APIs, and state-aware workflows in cloud environments.

Ophthalmic Assistant (Per Diem Federal Way)

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Oct 05, 2024

The job involves providing technical and patient care support in an Eye Care team, either in a clinic or via phone. In clinic, responsibilities include patient assessment, history taking, clinical exams, and performing various tests and procedures. On the phone, the role involves triage for urgent, emergent, and general Eye Care needs. The job also includes patient services procedures, instrument maintenance, appointment scheduling, patient care, and adherence to safety standards. Essential qualifications include a High School Diploma or GED, Registered Medical Assistant (Washington) license within 2 months of hire, and Ophthalmic Assistant Certificate within 24 months of hire. Preferred qualifications include experience with contact lens patients, ophthalmology or optometry practice, and general medical knowledge.

Software Developer

Company: Crown Consulting, Inc.

Location: Washington DC

Posted Oct 05, 2024

Crown is looking for a Software Developer to support a Government client in the implementation of the Electronic Information Display System EIDS. The job requires expertise in integrating GlusterFS, container development using Docker, and experience with various technologies such as Angular, Java, and Postgres SQL. The company offers great benefits and is committed to hiring and retaining a diverse workforce.

Patient Care Tech-Outpatient Surgery Center

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 05, 2024

The job description outlines the responsibilities of a Patient Care Technician/On-Call, an unlicensed caregiver who maintains a safe and clean environment for patients and healthcare team members. Key duties include transporting patients and equipment, providing environmental sanitation, preparing operating rooms, and assisting with surgical procedures. The role also involves ancillary support tasks such as testing and recording results, managing inventory, and restocking supplies. Basic qualifications include a high school diploma or GED and a Nursing Assistant Certificate (Washington), with Basic Life Support required at hire. Two years of hospital experience is preferred.

AWS Cloud Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

The job posting is for an AWS Cloud Engineer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience with AWS and cloud engineering, and offers a competitive salary range of $102,900 to $216,200.

People Systems Administrator

Company: Qualtrics

Location: Washington DC

Posted Oct 05, 2024

Qualtrics is a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. They are looking for a People Systems Administrator to maintain the usability, stability, and security of their corporate HRIS platform and other people-related systems.

Lead Researcher (m/f/x) Cloud Native Security

Company: Dynatrace

Location: Washington DC

Posted Oct 05, 2024

Dynatrace is a company that aims to make software work perfectly by providing a platform that combines observability, security, and automation. They are an equal opportunity employer and value diversity. The job description is for a research position that involves developing new technologies, enhancing product capabilities, and publishing research findings.

Peoplesoft Application Specialist

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

CACI is seeking a PeopleSoft Application Specialist in the Chantilly VA area. The job involves assisting in the initial installation, configuration, and deployment of a new PeopleSoft HCM implementation. The company offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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