Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Diversion Specialist

Company: DaVita

Location: Washington, DC

Posted Oct 04, 2024

DaVita, the nation's largest independent provider of kidney dialysis, is seeking a Diversion Specialist for its Patient Pathways team. The role involves serving as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers, providing patient education, and managing avoidance of admissions through the Emergency Department. The position requires strong communication skills, organizational abilities, and knowledge of medical terminology. A Bachelor's Degree in social work, nursing, or related field is preferred. The role offers a competitive total rewards package, including a 401k match, healthcare coverage, and a broad range of other benefits.

Application & Product Security Engineer V

Company: ID.me

Location: Washington DC

Posted Oct 04, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. They have received numerous awards and have a robust identity network. The company is looking for an Application and Product Security Engineer V to join their rapidly growing security team.

Food Service Worker-Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash receipts and meal records, and completing daily reports. The position requires adherence to high standards of quality in food production, sanitation, and kitchen safety practices. The hourly rate of pay is between $21.05 and $22.05, with additional benefits including medical, dental, vision, and work/life resources. The role involves preparing quality food, maintaining accurate food storage, serving food according to schedules, and ensuring cleanliness and organization in the work area. Physical demands include lifting, bending, pushing, pulling, and extended walking and standing.

DARPA Naval Architect/Marine Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

Amentum is seeking a highly competent Naval Architect to support DARPA in formulating, monitoring, and transitioning advanced research and development programs to the US military. The candidate will serve as the primary support contractor interface and interact with DARPA leadership, performers, and research communities.

(Sales Associate, Full -Time) Editor, Washington DC

Company: Glossier

Location: Washington, DC

Posted Oct 04, 2024

Glossier is a beauty company that prioritizes community engagement and inclusivity. As an Editor, you will be a customer experience expert, trained in all aspects of store operations. Your role involves creating memorable experiences, nurturing customer relationships, and collaborating with the team. You will also ensure operational excellence, adhering to safety standards and managing inventory. The ideal candidate has 2+ years of customer service experience, preferably in retail or hospitality, and a passion for creating meaningful interactions.

Per Diem Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Oct 04, 2024

Providence Medical Group is offering a Per Diem Urologist position in Edmonds, Washington. The role involves clinic visits, procedures, surgical cases, and on-call coverage for Swedish Edmonds Hospital. The position is in a friendly, collaborative environment with a supportive leadership. The compensation ranges from $200.67 to $287.09 per hour. Edmonds, a charming suburb of Seattle, offers a thriving local art scene, good schools, and easy access to Seattle's attractions.

Senior Mechanical (Marine) Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

Amentum is seeking qualified Sr Mechanical Marine Engineers to support a NAVSEA Contract. The job requires 10 years of experience and a Bachelor's Degree in Mechanical Engineering. The company is proud to be an Equal Opportunity Employer.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job involves maintaining a clean and safe environment for patients and healthcare team members, transporting patients and equipment, and providing environmental sanitation. Essential responsibilities include transporting specimens, cleaning operating rooms, and preparing patients for surgery. The role also involves ancillary support such as testing and recording results, managing inventory, and restocking supplies. Basic qualifications include a high school diploma, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Senior Information Security Architect

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Senior Information Security Architect to join the Business Information Security Officer's (BISO) - Secure Solutions Design team. The role involves working closely with line of business technical and project teams to deliver strategic projects, participating in the development of system architectures, and conducting security and business information flow studies. The ideal candidate should have expertise in creating and reviewing technical diagrams, threat modeling using STRIDE methodology, and experience with various enterprise technology domains. The role requires strong communication, writing, and presentation skills, and is eligible for industry-leading benefits and a discretionary incentive plan.

Network Engineer II

Company: Astreya

Location: Washington DC

Posted Oct 04, 2024

The job description outlines the responsibilities and qualifications for a Network Engineer II position at Astreya. The role involves installing, configuring, and maintaining network hosts and services, troubleshooting issues, and working with vendors. The job requires a bachelor's degree and 2-5 years of experience. The company offers comprehensive benefits and a salary range of $70,300 to $111,000.

Café Ambassador - D.C. Area

Company: Capital One

Location: Washington, DC

Posted Oct 04, 2024

Capital One is seeking a Café Ambassador to join their team in Washington, D.C. The role involves introducing customers to Capital One's services, creating memorable experiences, and driving brand awareness. The position offers opportunities for personal and professional growth, along with a comprehensive benefits package. The ideal candidate is an outgoing, self-driven individual with strong communication skills and at least 1 year of retail, sales, or customer service experience.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job description outlines the responsibilities of a Patient Care Technician On-Call for Bellevue, who is an unlicensed caregiver maintaining a safe and clean environment for patients and healthcare team members. Key duties include transporting patients and equipment, providing environmental sanitation, preparing operating rooms, and assisting with surgical procedures. The role also involves ancillary support tasks like testing and recording results, managing inventory, and rotating expired supplies. Basic qualifications include a high school diploma or GED, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages