Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Vice President of External Affairs

Company: Sol Systems

Location: Washington DC

Posted Oct 03, 2024

Sol Systems is seeking an experienced executive-level individual to lead a team overseeing community engagement and government affairs. The role will focus on managing strategic renewable energy and electricity policy initiatives, and the ideal candidate will have experience in both community and government affairs.

DevSecOps Engineer, Washington, D.C.

Company: Rhombus Power

Location: Washington DC

Posted Oct 04, 2024

Rhombus Power is a startup that uses AI to provide insights and solutions for defense and global security. They are seeking a DevSecOps Engineer to support their team and are offering a range of benefits.

Assistant Configuration Manager

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 03, 2024

The job description is for an Assistant Configuration Manager at Copper River Family of Companies. The role involves supporting configuration management processes, providing support to the Sr Configuration Manager, and working with data analysts to track and report configuration items. The company offers a positive and supportive culture, comprehensive benefits, and a focus on collaboration.

Senior Engineer – Java, Python, Generative AI, Agentic Systems

Company: GEICO

Location: Washington DC

Posted Oct 03, 2024

GEICO is seeking a Senior Engineer with experience in building high-performance platforms and applications to support the Digital Experience for customers. The ideal candidate has broad and deep technical knowledge and will help drive the insurance business transformation.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Oct 03, 2024

LifeStance Health, Inc. is actively seeking talented and passionate Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible work schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $82,000 to $113,280. Therapists should be experienced in working with adult and/or child and adolescent populations.

Full Stack Software Engineer

Company: NT Concepts

Location: Washington DC

Posted Oct 03, 2024

NT Concepts is seeking a Full Stack Software Engineer to join their team, working on an innovative airlift optimization platform. The company is dedicated to solving critical challenges in National Security, and offers a collaborative environment, competitive benefits, and opportunities for professional growth.

Senior Software Engineering Manager - Infrastructure Capacity and Demand

Company: GEICO

Location: Washington DC

Posted Oct 04, 2024

GEICO is seeking a Senior Manager to build and manage a new team of engineers to build engineering solutions, tools, and automation for Cloud Infrastructure. The ideal candidate has broad and deep technical knowledge and experience to improve capacity planning, cloud infrastructure architecture, and leverage engineering solutions to solve operational problems.

Senior Digital Forensics Incident Response Consultant, Data & Technology, Cybersecurity (Remote)

Company: Ankura

Location: Washington DC

Posted Oct 03, 2024

Ankura is a team of excellence that offers cybersecurity services, including incident response, cyber resilience, and managed advisory services. The company is composed of leaders from the intelligence community and provides customized solutions to clients.

Behavior Interventionist

Company: Cortica

Location: Washington DC

Posted Oct 03, 2024

Cortica is a rapidly growing healthcare company that is looking for a Behavior Interventionist to join its team. The company is committed to providing life-changing care to children with neurodevelopmental differences and is seeking a team member who is passionate about helping children thrive.

J.P. Morgan Wealth Management - Private Client Advisor - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 04, 2024

J.P. Morgan Chase is seeking a Private Client Advisor in Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management and digital innovations. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and relevant licenses. The company values diversity and inclusion, and offers a competitive total rewards package, including benefits like health care coverage, retirement savings, and tuition reimbursement.

Advisory Pre-Sales Solution Consultant- Federal Healthcare

Company: ServiceNow

Location: Washington DC

Posted Oct 04, 2024

The job description is for a Solution Consulting role at ServiceNow, requiring 7+ years of presales solution consulting or sales engineering experience, proficiency with the ServiceNow platform, and experience working collaboratively with product management and partners.

Division Financial & Business Operation (F&BO) Manager

Company: Leidos

Location: Washington DC

Posted Oct 03, 2024

Leidos National Security sector is seeking a Division Financial and Business Operation Manager to lead a team of Program Finance Analysts. The role requires a bachelor's degree in Finance and 8+ years of experience in finance operations, with a focus on financial planning, budgeting, and cash flow management.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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