Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.

Business Intelligence Analyst

Company: Teach For All

Location: Remote

Posted Dec 26, 2025

This job posting seeks a Business Intelligence Analyst to enhance data tools and support decision-making through data analysis, with a focus on educational impact and global collaboration. The role emphasizes strengthening data systems, creating dashboards, and fostering a data-driven culture across teams. The organization highlights competitive compensation, professional growth opportunities, and a mission to improve educational equity worldwide.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Application Consultant-Edge & Network Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term career growth. It highlights required expertise in cloud technologies and networking, along with preferred qualifications like certifications and experience with IBM's offerings.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven revenue platform founded in 2014, offers innovative solutions for sales teams. The company seeks experienced software engineers to join their dynamic team, highlighting competitive benefits and a commitment to diversity. Job details emphasize technical leadership, scalable systems, and collaborative innovation.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 26, 2025

This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology integration.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven sales platform, seeks experienced engineers to join their innovative team. The role involves developing scalable solutions with competitive benefits and a focus on diversity.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Pune, IN

Posted Dec 27, 2025

This role involves collaborating with clients to develop software solutions, requiring a bachelor's degree and expertise in ABAP on HANA. It emphasizes innovation, stakeholder collaboration, and continuous learning through technical development and industry expertise.

Entry Level Software Developer New York - 2026

Company: IBM

Location: New York, US

Posted Dec 26, 2025

This job posting highlights IBM's opportunity for early-career software developers to grow in a collaborative Agile environment, work on impactful projects, and gain mentorship. It outlines requirements for programming skills, Agile experience, and preferred qualifications like cloud architectures and specific frameworks, emphasizing career development and real-world impact.

Entry Level Software Developer: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This job description outlines a Software Developer role involving real-world projects, collaboration with designers and developers, and use of modern web technologies. Responsibilities include Agile development, UI design, and working with APIs and cloud services. Requirements include HTML/CSS/JS proficiency, backend knowledge, and familiarity with tools like Git and cloud platforms.

Application Developer-Open Source

Company: IBM

Location: Multiple Cities

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration on hybrid cloud and AI projects, innovation, and professional growth. It highlights technical expertise, cross-functional teamwork, and the use of open-source technologies to deliver impactful solutions.

Business Analyst-ADM

Company: IBM

Location: Shanghai, CN

Posted Dec 26, 2025

IBM Consulting emphasizes career growth through collaborative innovation in cloud and AI, focusing on client solutions and long-term relationships with global partners.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages