Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Data Scientist-Artificial Intelligence

Company: IBM

Location: NO City, BR

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing innovation, collaboration, and long-term growth. It highlights roles in hybrid cloud and AI, with a focus on impactful solutions and professional development.

Account Manager for Telco

Company: Canonical

Location: Remote

Posted Dec 25, 2025

Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.

Technical Consultant-Identity & Access Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This text promotes an IBM Consulting career focusing on hybrid cloud and AI projects, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required certifications, technical expertise in CyberArk solutions, and preferred skills in cloud architectures and identity management.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's growth opportunities, career advancement potential, and impactful work on a scalable platform. The role involves full-stack engineering, collaboration with cross-functional teams, and contributing to innovative product development. The company emphasizes professional growth, technical challenges, and working with top talent.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Consulting as a career opportunity focused on client relationships, innovation, and growth. It highlights collaboration with leading companies, hybrid cloud/AI solutions, and a culture of curiosity and empathy. Responsibilities include developing client strategies, educating clients, and delivering technical expertise through global delivery centers.

Data Engineer-Data Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, using advanced technologies to drive meaningful change. The role requires technical expertise in data integration and ETL processes, with a focus on delivering real results through innovative solutions.

Q2C Professional

Company: IBM

Location: Taipei, TW

Posted Dec 26, 2025

The role involves supporting quote-to-cash processes, ensuring compliance, and collaborating globally. IBM emphasizes innovation, growth, and a dynamic environment, offering career development and diverse perspectives.

Collections Professional

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 26, 2025

The text describes a Senior Order to Cash Analyst role at IBM, emphasizing responsibilities in customer order management, invoicing, credit collections, and cash application. It highlights required skills, technical expertise, and the importance of problem-solving, communication, and teamwork. The tone is professional and forward-looking, focusing on innovation and achieving business goals.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 26, 2025

IBM Consulting offers roles focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. The position requires technical expertise in frontend development and strong communication skills.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's opportunity for a Full Stack Engineer to contribute to a high-impact platform, accelerate career growth, and work with advanced technologies. The role involves scaling the platform, collaborating with teams, and maintaining best-in-class quality for millions of users.

Package Consultant-SAP EIM

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This job description highlights opportunities in IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, growth-focused culture, and technical expertise in SAP and data migration. It outlines responsibilities involving client support, system implementation, and innovation while specifying required qualifications and experience.

Application Architect-Cloud Applications

Company: IBM

Location: NO City, BR

Posted Dec 26, 2025

This text describes a job role at IBM Consulting focusing on innovation, collaboration, and technical expertise in hybrid cloud and AI solutions. It highlights opportunities for career growth, required skills in container orchestration and AI integration, and emphasizes a culture of curiosity and problem-solving.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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