Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: Canada

Posted Dec 11, 2025

Mozilla's mission to improve the internet through open-source innovation is highlighted, with a job role emphasizing financial analysis and collaboration, offering competitive benefits and a supportive work environment.

Sr Principal Product Management

Company: Twilio

Location: USA

Posted Dec 11, 2025

This job posting seeks a Senior Principal Product Manager for Twilio's AI infrastructure team, outlining responsibilities in defining product strategy, collaborating with engineering teams, and driving AI capabilities. It details qualifications, compensation ranges, and benefits, emphasizing remote work and travel requirements.

Sr Product Manager - Opt-In Rewards

Company: Kraken

Location: Poland

Posted Dec 11, 2025

Kraken promotes its mission-driven approach to crypto innovation, emphasizing global adoption, financial freedom, and a diverse, skilled team. The company highlights its focus on security, education, and client support while seeking passionate candidates for roles in product strategy and rewards programs.

Manager - Security Operations & Engineering

Company: Daxko

Location: USA

Posted Dec 11, 2025

Daxko seeks a Security Operations Manager to lead security initiatives, with opportunities for growth and a comprehensive benefits package including remote work, flexible time off, and competitive compensation.

Senior Software Engineer - Frontend

Company: Tines

Location: Remote

Posted Dec 11, 2025

This role offers opportunities to shape technical direction and product development in a supportive, collaborative environment with a focus on impactful, sustainable work.

Principal Product Manager - AI

Company: Webflow

Location: USA

Posted Dec 11, 2025

Webflow seeks a Principal Product Manager AI to lead their AI platform, driving innovation and growth. The role involves strategic leadership, collaboration, and shaping the future of web development with competitive benefits and remote flexibility.

Senior Manager - Engineering

Company: Red Cell Partners

Location: USA

Posted Dec 11, 2025

Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.

SEO Lead

Company: Typeform

Location: UK

Posted Dec 11, 2025

Typeform, a successful form builder with 500 million annual responses, seeks an SEO Lead to drive organic growth and shape SEO strategy. The role involves executing technical SEO improvements, collaborating across teams, and ensuring SEO best practices across initiatives.

Web Engineer

Company: Hightouch

Location: North America

Posted Dec 11, 2025

Hightouch seeks a senior web engineer to shape their marketing website and product offerings. Responsibilities include designing projects, integrating CMS, and building a design system. The role offers a competitive salary of $170k-$220k and a structured interview process.

Technical Lead

Company: Oddball

Location: USA

Posted Dec 11, 2025

Wilcore emphasizes building quality software for federal spaces, offering competitive compensation and remote work. The Technical Lead role involves guiding cross-functional teams, mentoring engineers, and ensuring scalable development practices. Benefits include a stipend, comprehensive benefits, and flexible PTO.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Italy

Posted Dec 11, 2025

This job posting seeks an Enterprise Account Executive based in Italy with experience in infrastructure technology sales. Responsibilities include prospecting, managing sales pipelines, and articulating product value. Requirements emphasize communication skills, Salesforce expertise, and fluency in English and Italian.

Senior Infrastructure Security Engineer

Company: GitLab

Location: Australia,EMEA,Japan,New Zealand

Posted Dec 11, 2025

This role involves leading infrastructure security initiatives, designing security solutions, and collaborating across teams to ensure secure cloud infrastructure. The position requires technical leadership, cross-functional collaboration, and expertise in cloud security frameworks while driving pragmatic security capabilities for global operations.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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