Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Backend Engineer, User Platform - Java

Company: Canva

Location: Australia

Posted Dec 11, 2025

This job description highlights opportunities to work on scalable backend systems, collaborate with engineering teams, and contribute to expanding Canva's authentication platform. The role emphasizes building high-performance systems for user management and enhancing experiences for enterprise customers.

Variant Scientist II - Invitae

Company: labcorp

Location: USA

Posted Dec 11, 2025

Invitae seeks a Variant Scientist for a remote or San Francisco-based role with competitive salary, benefits, and opportunities for growth. The position involves variant interpretation, genetic curation, and collaboration in a dynamic environment.

Transformation Advisor

Company: Guidehouse

Location: USA

Posted Dec 11, 2025

This job posting describes a Transformation Advisor role focused on guiding federal clients through IWMS modernization efforts. Responsibilities include developing strategic roadmaps, configuring systems, and ensuring compliance with security standards. The position requires 15 years of consulting experience and an active secret clearance, with competitive compensation ranging from $149,000 to $248,000. Benefits include comprehensive health insurance, retirement plans, and flexible work arrangements.

SAP Data Analytics Application Architect

Company: IBM

Location: ABU DHABI, AE

Posted Dec 11, 2025

This text describes a job role in IBM Consulting requiring expertise in SAP technologies, data analytics, and client collaboration. It outlines responsibilities such as leading business development, project delivery, and technical implementation, along with educational and experiential qualifications.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 11, 2025

Pismo, a tech company founded in 2016, offers a cloud-based platform for banking solutions. They seek engineers for the Rules team, focusing on scalable fintech systems with AWS and microservices, in a remote setup based in Brazil.

Staff Backend Software Engineer (User Platform)

Company: Canva

Location: Australia

Posted Dec 11, 2025

This job description highlights opportunities to work on high-performance backend systems, collaborate with teams, and contribute to scalable solutions for enterprise and education users. It emphasizes innovation, growth, and impactful projects within a dynamic environment.

Senior Salesforce Administrator

Company: labcorp

Location: USA

Posted Dec 11, 2025

Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.

Mid/Senior QA Engineer - Jumper

Company: LI.FI

Location: EMEA

Posted Dec 11, 2025

Jumper promotes its mission to simplify multichain DeFi experiences, highlighting its agile team, 150k+ users, and opportunities for QA engineers with competitive benefits like equity, flexible work, and global team events.

Clinical R Programmer (SDTM/ADaM)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.

Consultor SAP FI ACM (Advanced Credit Management)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation in hybrid cloud and AI.

Director of Product - Maps

Company: Mapbox

Location: USA

Posted Dec 11, 2025

Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.

Server Admin Lead

Company: Guidehouse

Location: USA

Posted Dec 11, 2025

This job posting outlines a Systems Engineer role with responsibilities in scheduler management and security. It highlights required skills, benefits, and a comprehensive rewards package.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages