Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Software Engineer - Experimentation Infrastructure

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.

Content Marketer

Company: HubSpot

Location: USA

Posted Dec 10, 2025

HubSpot seeks a dynamic content strategist to join their offers program, focusing on AI-driven content creation and cross-functional collaboration. The role emphasizes innovation, creativity, and data-driven strategies, with competitive compensation and benefits.

Compliance Consultant - Enhanced Consulting Services

Company: Comply

Location: USA

Posted Dec 10, 2025

Comply seeks an Enhanced Compliance Consultant to support investment advisory firms, with responsibilities including regulatory reviews, client communication, and product development. The role offers a salary range of $88,000–$121,000 and emphasizes compliance expertise and analytical skills.

Head of Controllership

Company: Welltech

Location: Spain

Posted Dec 10, 2025

Welltech promotes itself as a global health innovation leader with mission-driven goals and a thriving culture. The text highlights job opportunities for a finance controller role, emphasizing impact on global health and professional growth.

Purchasing Specialist

Company: GuidePoint Security

Location: USA

Posted Dec 10, 2025

This job description outlines the responsibilities of a Purchasing Specialist at GuidePoint Security LLC, including order processing, vendor communication, and compliance with service-level agreements. The role requires experience in purchasing, attention to detail, and flexibility in work schedules, with emphasis on analytical skills and adaptability.

Client Operations Specialist - Enterprise

Company: Optiv

Location: USA

Posted Dec 10, 2025

This job description outlines a Client Operations Specialist role involving sales support, CRM system usage, and remote work opportunities. It highlights responsibilities like generating quotes, client communication, and collaboration with teams, while emphasizing company benefits such as professional development and remote work flexibility.

Deputy General Counsel

Company: KoBold Metals

Location: Zambia

Posted Dec 10, 2025

KoBold Metals Zambia Limited is a Zambian-led mineral exploration company using AI technology to develop new mines. The job posting seeks a Deputy General Counsel to build a legal department, manage compliance, and support corporate operations while promoting ethical standards and equal employment opportunities.

Principal Application Security Consultant

Company: GuidePoint Security

Location: USA

Posted Dec 10, 2025

This text describes a job opportunity for an Application Security Consultant at GuidePoint Security, highlighting responsibilities such as conducting security assessments, providing remediation guidance, and contributing to marketing initiatives. It emphasizes the company's commitment to evolving security offerings and the candidate's role in solving complex problems while advancing their skills in the information security industry.

Lifecycle Marketing Manager

Company: Jane App

Location: Canada

Posted Dec 10, 2025

Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.

People and Culture Global Portfolio Manager

Company: Paula's Choice Skincare

Location: USA

Posted Dec 10, 2025

This job description outlines the role of a Global Portfolio Manager at Paula's Choice, focusing on leading People & Culture initiatives, strategic project management, and cross-functional collaboration. It details responsibilities, required experience, and salary expectations.

Head of Sales

Company: Dropbox

Location: Japan

Posted Dec 10, 2025

This job description outlines the responsibilities and requirements for the Head of Dropbox APJ, focusing on leading sales strategies, cross-functional collaboration, and driving regional growth through partnerships and operational excellence.

Firefox OS Integration: Windows Senior Software Engineer

Company: Mozilla

Location: USA

Posted Dec 10, 2025

Mozilla's mission is to build an open internet, focusing on innovation and user privacy. They seek contributors for the OS Integration team, offering competitive benefits and a commitment to diversity. The role involves improving Firefox on Windows and collaborating across platforms while aligning with core values of inclusivity and responsibility.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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