Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Implementation Manager

Company: Welkin Health, Inc.

Location: Remote

Posted Dec 09, 2025

The role involves collaborating with teams to support customer implementations and ensure product success. Welkin offers competitive benefits and a mission to enhance healthcare through innovative solutions.

Graphics Foundations - QA Analyst - Monopoly GO!

Company: Scopely

Location: Remote

Posted Dec 09, 2025

Scopely seeks a Graphics Foundations QA Analyst to join their Monopoly Go team in Barcelona or remotely. The role involves ensuring quality standards, collaborating with teams, and maintaining high user experience through rigorous testing and feedback.

VP Revenue Technology

Company: First Advantage

Location: Remote

Posted Dec 09, 2025

First Advantage seeks a Vice President of Revenue Technology to lead tech initiatives and drive growth. The role offers remote work, competitive salary, and career development opportunities in a supportive environment.

Sr. Genesys Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

This job posting outlines a Sr Genesys Engineer role with remote work options, competitive benefits, and professional development opportunities. The position requires expertise in Genesys Cloud technologies and VoIP systems, with responsibilities spanning project leadership and technical support. EDCi emphasizes work-life balance and offers perks like health insurance, training funds, and flexible work arrangements.

(Sr.) C++ Developer / Image Processing

Company: Zealogics.com

Location: Remote

Posted Dec 09, 2025

This text describes a job opportunity for a C++ Engineer specializing in computer vision and algorithm development for SEM inspection and metrology tasks. The role involves collaborating with cross-functional teams, optimizing system performance, and translating research into shipping products. Requirements include a master's degree, experience in image processing, and proficiency in C++ programming.

Full-Stack Developer - SMPT/Web Scraper Product

Company: Talent Hackers

Location: Remote

Posted Dec 09, 2025

The text describes a job opening for a FullStack Developer to build a cold email campaign platform with features like scheduling, AB testing, and SMTP integration. It outlines core tasks, required skills, and technologies such as React/Next.js, Python/Flask, and Docker. The role emphasizes collaboration with founders and system scalability.

Clinical Denials/Appeals RN

Company: Guidehouse

Location: Remote

Posted Dec 09, 2025

This job description outlines a Clinical Appeals Nurse role with responsibilities including denial reviews, medical necessity assessments, and appeals coordination. It requires a nursing license, bachelor's degree, and 4+ years of experience. The position offers competitive compensation, a comprehensive benefits package, and opportunities for professional development.

Influencer Marketing Assistant (Tiktok Experience)

Company: GrowthAssistant

Location: Remote

Posted Dec 09, 2025

This job posting seeks an Influencer Marketing Assistant with TikTok experience for a growth marketing team, offering a competitive salary up to $70,000/month, remote work setup, and various bonuses including attendance, performance, and referral incentives. The role involves managing influencer outreach, contracts, content quality, and campaign reporting, with requirements emphasizing detail-oriented skills and graveyard shift experience.

Analytics Manager - LiveOps Automation Team

Company: Scopely

Location: Remote

Posted Dec 09, 2025

Scopely is seeking an Analytics Manager to lead data science initiatives in LiveOps Automation, emphasizing machine learning, player engagement, and cross-functional collaboration. The role requires leadership experience, technical expertise in data analysis, and a passion for game innovation. The company highlights diversity, equal opportunity, and a supportive work environment.

QA Engineer - Banking

Company: Rain Technologies Inc.

Location: Remote

Posted Dec 09, 2025

Rain is a rapidly growing fintech company with significant funding and global operations, seeking a Senior QA Engineer to contribute to its hypergrowth initiatives while emphasizing culture, transparency, and quality ownership.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 09, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, flexible work, and comprehensive benefits. The role involves leading gameplay engineering, collaborating cross-functionally, and ensuring high-quality development in Unreal Engine 5.

Senior Forward Deployed Engineer - Mobile

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID seeks a Forward Deployed Mobile Engineer to develop secure mobile solutions for public sector clients. The role involves designing apps, collaborating with governments, and ensuring compliance with digital identity standards. Compensation ranges from $150k-$175k with benefits.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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