Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with cloud ecosystems. Required skills involve experience with Python/Scala, SQL, and tools such as Kafka and DataBricks.

SAP Complex Project Manager

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting with opportunities to work on hybrid cloud and AI projects globally, collaborate with industry leaders, and leverage IBM's technology platforms. The role emphasizes leadership in SAP project management, cross-functional teamwork, and client success. Benefits include professional growth, training access, and a supportive work environment with global networking opportunities.

Data Engineer-Data Warehouse

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job description outlines a role in IBM's delivery centers focusing on technical expertise, ETL workflows, and Agile methodologies. Responsibilities include system analysis, data modeling, and production support. Requirements emphasize technical skills, teamwork, and continuous learning.

Select Horizon Technology Sales Leader

Company: IBM

Location: Tokyo, JP

Posted Dec 23, 2025

This job posting highlights IBM's global sales role focusing on innovation, collaboration, and digital transformation. The position requires Japanese-speaking skills and emphasizes strategic thinking, relationship-building, and technology expertise. It offers opportunities for career growth and impactful business solutions across industries.

Back-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

The text describes a developer role involving feature development, code reviews, collaboration with cross-functional teams, maintaining services, documentation, and required expertise in technologies like TypeScript, Node.js, and cloud platforms. It emphasizes Agile methodologies and continuous learning.

Software Developer (UI) AI Center of Excellence

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The text describes a job opportunity for an AI and Cloud Software Engineer at IBM's Infrastructure AI Center of Excellence. It outlines core objectives of velocity and safety, responsibilities involving AI development, cloud technologies, and collaboration, along with required skills in AI frameworks, cloud platforms, and programming languages. The role emphasizes innovation, continuous learning, and working in agile environments.

Package Consultant-SAP HANA EPM

Company: IBM

Location: Shanghai, CN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on collaborative client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights roles involving SAP expertise, strategic problem-solving, and technology integration across industries.

Project Coordinator Consultant (PMO)

Company: IBM

Location: Aarhus, DK

Posted Dec 23, 2025

This job description highlights a role at IBM's Client Innovation Center involving project coordination and collaboration with clients. It emphasizes opportunities for professional growth, access to training, and a supportive work environment with global networking prospects.

Technical Solution Architect

Company: IBM

Location: Armonk, US

Posted Dec 23, 2025

This job posting outlines a Technical Solution Architect role requiring a Bachelor's degree and experience with specific technologies. It details responsibilities, required skills, and a salary range of $150,550 to $194,500 per year.

Senior SAP Application Integration Consultant

Company: IBM

Location: Cairo, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration, emphasizing hybrid cloud and AI solutions. It highlights the SAP Integration Manager role, requiring expertise in SAP S4HANA processes and cross-functional integration, along with leadership and analytical skills. The company promotes growth, empathy, and innovation in its culture.

Security Consultant - Threat Intel / Threat Hunt

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles involving threat detection, incident response, and research. It highlights opportunities for professional growth, collaboration with global clients, and the use of advanced technologies. Requirements include a bachelor's degree, cybersecurity experience, and technical skills in threat hunting and analysis.

Senior AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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