Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Salesforce Developer

Company: Megaport

Location: Australia

Posted Dec 22, 2025

Megaport, a global leader in Network as a Service, emphasizes a collaborative and inclusive culture. The Salesforce Developer role involves strategic projects and offers flexible work, comprehensive benefits, and professional growth opportunities.

Technical Account Manager

Company: Megaport

Location: USA

Posted Dec 22, 2025

Megaport promotes itself as a global leader in Network as a Service with a collaborative and fun work culture. The job posting highlights opportunities for experienced Technical Account Managers to work with enterprise customers and partners, offering flexible working environments, comprehensive learning support, and competitive benefits.

Cloud Operations Engineer

Company: Cloudbeds

Location: Europe,Latin America

Posted Dec 22, 2025

This job offers a chance to work on a growing SaaS company's infrastructure, collaborate with senior teams, and gain experience in cloud operations. Required skills include monitoring tools, incident response, and AWS expertise.

Senior Data Science Manager - Safety & Mods

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is hiring a Data Science Manager for a remote role with opportunities to lead teams, collaborate across departments, and contribute to safety initiatives. The position offers competitive benefits including healthcare, equity, flexible work arrangements, and generous parental leave.

Senior Software Engineer - Ads

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding its ads teams, emphasizing innovation and growth, with opportunities for engineers and benefits like healthcare and flexible work.

Digital Associate

Company: MissionWired

Location: USA

Posted Dec 22, 2025

MissionWired helps nonprofits create impactful fundraising strategies, emphasizing social change and diversity. They offer competitive benefits and remote work, seeking a Digital Associate for growth opportunities.

Major Account Executive - Telco, Media, Tech

Company: Anaplan

Location: USA

Posted Dec 22, 2025

Anaplan is seeking a Major Account Executive to drive growth by selling their platform, supporting industry leaders, and leading digital transformation. The role offers significant impact and career growth opportunities with a focus on strategic sales planning and cross-functional collaboration.

Big Data Manager - Professional Services

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Big Data Manager role focusing on client engagements with the Databricks platform, requiring expertise in data engineering, cloud technologies, and people management. The position involves guiding customers through big data projects, providing technical support, and collaborating with engineering teams. Key qualifications include experience with Apache Spark, Kafka, cloud platforms, and documentation skills.

Intermediate Backend Engineer (Ruby), Plan: Project Management

Company: GitLab

Location: North America,Latin America,APAC,EMEA

Posted Dec 22, 2025

This job description outlines a Backend Engineer role focused on developing scalable Ruby on Rails services, improving project management features, and collaborating with cross-functional teams. It emphasizes technical expertise, code quality, and working in a distributed agile environment.

Revenue Accounting Manager

Company: Reddit

Location: USA

Posted Dec 22, 2025

The job posting highlights a Revenue Accounting Manager role with cross-functional responsibilities and growth opportunities, along with an Engineering Manager position focusing on SMB advertiser growth. Both roles emphasize collaboration, technical expertise, and career development.

Security Analyst

Company: Cloudbeds

Location: North America,Latin America

Posted Dec 22, 2025

This role as a Security Analyst involves critical responsibilities in ensuring system security and compliance, collaborating across teams, and driving security initiatives. The company values open communication, teamwork, and a positive work environment.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Dec 22, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work requirements, and expectations for technical expertise and communication skills. It details compensation ranges and company values while emphasizing teamwork and problem-solving.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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