Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Strategic Finance & Analytics Intern (MBA)

Company: Airbnb

Location: USA

Posted Dec 22, 2025

This text promotes an internship opportunity at Airbnb, highlighting hands-on experience in strategic finance and analytics, collaboration with diverse teams, and the potential to make a real impact through data-driven insights. It emphasizes growth, mentorship, and the value of applicants' expertise in finance and technology.

Sales Director - Agencies

Company: Kayzen

Location: Europe

Posted Dec 22, 2025

Kayzen seeks a Sales Director to expand US agency business, offering growth opportunities, a global team, and flexible work arrangements. The role emphasizes performance-driven strategies, customer relationships, and collaboration with a diverse, multinational team. Benefits include career development, home office budgets, and a dynamic work environment.

Recruiter

Company: PadSplit

Location: USA

Posted Dec 22, 2025

PadSplit seeks a Recruiter to scale their mission of addressing affordable housing. The role involves full-cycle recruiting, cultural alignment, and diversity initiatives. Benefits include competitive pay, remote work, and comprehensive healthcare.

Associate Account Executive - Must be fluent in English, Spanish, and Portuguese

Company: FireMon

Location: Mexico

Posted Dec 22, 2025

FireMon warns of a phishing attempt involving an unauthorized third party impersonating HR. The company is seeking an Account Associate for customer acquisition and revenue growth, emphasizing training programs and career opportunities. The role involves sales cycles, Salesforce management, and partner collaboration. FireMon promotes equal employment opportunities and highlights its mission to solve complex security challenges.

Staff Product Manager

Company: Dropbox

Location: Canada

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies. The position requires defining product vision, owning end-to-end sharing experiences, and leading cross-functional teams. Key responsibilities include simplifying complex flows, using data to drive decisions, and delivering intuitive user experiences. Requirements emphasize experience with large-scale systems, technical proficiency, and leadership in complex domains.

SVP - Software Engineering

Company: Henry Schein One

Location: USA

Posted Dec 22, 2025

This Sr Vice President role involves leading software engineering strategies, requiring 15-20 years of experience. The position offers a competitive salary range of $260k-$375k and comprehensive benefits. It emphasizes innovation, digital transformation, and leadership in healthcare technology with opportunities for growth and impact.

Product Manager - Strategic Integrations

Company: HubSpot

Location: USA

Posted Dec 22, 2025

This job description highlights a high-impact Product Manager role at HubSpot focused on strategic integrations with Zoom and Slack. The position emphasizes solving complex customer problems, driving product roadmaps, and leveraging AI for innovative solutions. It offers opportunities for growth, collaboration, and a customer-centric culture with competitive compensation and benefits.

French Customer Support Specialist

Company: HubSpot

Location: Ireland

Posted Dec 22, 2025

This job description outlines a Customer Support Specialist role at HubSpot, emphasizing collaboration with customers through multiple channels, fostering a positive and inclusive work environment, and requiring technical troubleshooting skills. The position highlights growth opportunities, customer-centric values, and a hybrid work arrangement.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Data Science Manager - User Growth

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding their Data Science Team and seeking an experienced manager to drive user growth through analytics. The role involves collaboration with cross-functional teams and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Staff Product Manager

Company: Dropbox

Location: USA

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies, emphasizing cross-functional collaboration, complex problem-solving, and leadership in scaling user experiences across multiple platforms.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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