Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Principal Engineer / Architect

Company: Home Solutions

Location: USA

Posted Dec 20, 2025

This job description outlines a senior technical leadership role at Home Solutions, focusing on architecture, backend systems, and cloud infrastructure. The position emphasizes impact, scalability, and innovation in a fast-growing market. It highlights competitive benefits, growth opportunities, and a collaborative environment for technical excellence.

Distinguished Data Systems Architect - Data Engineering

Company: GitLab

Location: USA

Posted Dec 20, 2025

This role involves leading data architecture for GitLab's SaaS and self-managed platforms, focusing on scalable systems, governance, and monetizable data services. Key skills include experience with distributed systems, cloud-native tools, and AI-driven patterns.

Product Marketing Manager - Invoicing

Company: Mercury

Location: USA

Posted Dec 20, 2025

The text discusses the historical hawala system's role in enabling trust-based trade across regions and highlights Mercury's modern banking platform focused on quality, trust, and speed. It emphasizes their invoicing product's popularity and a job opportunity with competitive compensation and growth potential.

Deputy Compliance Officer

Company: Bitfinex

Location: El Salvador

Posted Dec 21, 2025

Bitfinex promotes financial freedom through innovation, empowering users with cutting-edge technology and a collaborative culture, while offering competitive roles in a dynamic, global environment.

Research Scientist

Company: Wikimedia Foundation

Location: USA

Posted Dec 20, 2025

The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.

Marketing Manager

Company: Mozilla

Location: USA

Posted Dec 20, 2025

MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.

Commercial Account Executive

Company: Builder.io

Location: UK

Posted Dec 21, 2025

The text describes a Commercial Account Executive role at Builderio, outlining responsibilities such as generating sales opportunities, meeting quotas, collaborating with teams, and working with Sales Engineers. It also mentions compensation ranges and qualifications required for the position.

Strategic Account Executive

Company: GitLab

Location: Singapore

Posted Dec 21, 2025

This job description highlights a Strategic Account Executive role in Southeast Asia, emphasizing growth opportunities, enterprise account management, and collaboration with cross-functional teams. It outlines responsibilities like leading sales cycles, developing account strategies, and driving customer success while requiring consultative selling skills and technical proficiency.

Growth Operations Manager

Company: Cobalt

Location: USA

Posted Dec 20, 2025

Cobalt provides pentesting services with a focus on agile business solutions and remote team collaboration. The company is hiring for a Marketing Operations Manager role with responsibilities spanning GTM alignment, process design, and cross-functional leadership. Cobalt emphasizes equal opportunity employment and fair compensation practices.

Senior Analyst - Analytics and Insights

Company: GitLab

Location: USA

Posted Dec 21, 2025

This job description outlines a Senior Analytics role focused on transforming complex data into actionable insights for GitLab's Finance team. The position requires collaboration with cross-functional teams, data analysis, dashboard development, and stakeholder communication. Key responsibilities include supporting financial reporting, ensuring data quality, and driving data-driven decision-making across the organization.

Content Lead

Company: Builder.io

Location: USA

Posted Dec 20, 2025

The job description highlights a pivotal role in shaping Builderio's narrative, emphasizing collaboration across teams, impactful storytelling, and growth opportunities. It showcases a dynamic environment with clear career development and a focus on high-quality content creation.

Regional Director of Customer Success

Company: Cloudbeds

Location: Thailand

Posted Dec 21, 2025

This text describes a Customer Success leader role in Thailand, emphasizing cross-functional teamwork, global collaboration, and leadership in hospitality technology. It outlines qualifications, responsibilities, and desired skills for the position, highlighting cultural and professional expertise requirements.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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