Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 21, 2025

This job description outlines a remote Customer Service Representative role with training requirements, work schedule details, location preferences, licensing needs, and responsibilities. It emphasizes customer service excellence, policy management, and company values while detailing qualifications and compensation information.

Senior Product Manager

Company: Varicent

Location: Canada

Posted Dec 21, 2025

This text describes a Senior Product Manager role requiring agile expertise, cross-functional collaboration, and product lifecycle management. It outlines responsibilities like backlog management, market research, and quality assurance, along with skills and success criteria for short-term and long-term goals.

AI Product Operations

Company: Storyteller

Location: Egypt

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive salary, and opportunities to work with global brands. The position emphasizes innovation, AI-driven problem-solving, and collaboration with sports organizations, offering a supportive environment for product operations professionals.

QA Manager - WWE Champions

Company: Scopely

Location: USA

Posted Dec 21, 2025

Scopely is seeking a QA Manager for their WWE Champions team, emphasizing quality, community impact, and game development excellence. The role involves leading a global QA team and driving operational efficiency for a highly successful mobile game.

GTM Training Specialist – Product Enablement Focus

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting seeks a GTM Training Specialist to design and deliver training programs that empower teams to successfully position and sell products. The role offers remote work flexibility, collaboration with high-impact teams, and opportunities to drive product adoption. Key responsibilities include creating enablement materials, delivering training sessions, and tracking impact through metrics.

Product Specialist Sales Executive 6

Company: Autodesk

Location: Mexico

Posted Dec 21, 2025

The Product Specialist Sales role at Autodesk involves driving growth in the Mexico market, collaborating with stakeholders, and leveraging industry expertise. The company emphasizes innovation and a supportive culture with competitive compensation and opportunities for impactful work.

Tech Lead / Manager — Operations Automation Platform

Company: Gametime United

Location: USA

Posted Dec 21, 2025

This job posting highlights a high-impact technical leadership role at Gametime, focusing on AI-driven automation and operations. The position offers competitive compensation, benefits, and opportunities to shape internal systems. It emphasizes collaboration, innovation, and mentorship within a supportive engineering culture.

AWS Solutions Architect

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting highlights a senior AWS Solution Architect role with significant influence on enterprise solutions and innovation. The position offers competitive compensation, comprehensive benefits, and opportunities to shape industry standards. It emphasizes leadership, technical expertise, and collaboration across teams, with a focus on creating transformative cloud solutions and fostering a culture of excellence.

Security Engineer (L4) - Application Security

Company: Netflix

Location: USA

Posted Dec 21, 2025

Netflix seeks a Security Engineer to enhance application security, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture. The role involves collaborating with cross-functional teams to develop scalable security solutions and improve developer experiences while prioritizing risk management and innovation.

Senior Product Designer - Commerce and Lifetime Value

Company: Netflix

Location: USA

Posted Dec 21, 2025

This text describes a Product Designer job opening at Netflix, outlining responsibilities, requirements, and benefits. It emphasizes global impact, design strategies, and comprehensive employee benefits while maintaining a neutral tone.

Staff Product Manager - Agentic AI / Product Security and Compliance

Company: Finite State

Location: USA

Posted Dec 21, 2025

This job description highlights a Staff Product Manager role focused on integrating agentic AI for compliance automation and product security. The position offers end-to-end product ownership, AI innovation, customer collaboration, and cross-functional leadership opportunities. Qualifications include 7+ years in AI security/compliance and experience with startup products. The company emphasizes competitive compensation, remote work flexibility, and mission-driven impact on global security challenges.

iOS Engineer

Company: Grow Therapy

Location: USA

Posted Dec 21, 2025

This job posting highlights an iOS Engineer role at a mission-driven company focused on revolutionizing mental health care. The position offers opportunities to design innovative solutions, collaborate with cross-functional teams, and contribute to scalable projects. It emphasizes a supportive team environment, professional growth, and impactful work in accessible healthcare technology.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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