Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Program Manager

Company: Optiv

Location: USA

Posted Dec 20, 2025

The Program Manager role involves overseeing client engagements, managing projects, and ensuring successful outcomes. Optiv offers a supportive environment with opportunities for growth and work-life balance.

Cloud Pre-Sales Engineer

Company: Gcore

Location: Poland,Cyprus,Serbia,Lithuania,Georgia

Posted Dec 20, 2025

Gcore is seeking a Cloud PreSales Engineer to contribute to innovative AI and cloud solutions globally. The role involves collaborating with customers and partners, designing solutions, and supporting a team of 550+ professionals. The company emphasizes competitive benefits, flexible work options, and a customer-centric approach.

Senior Software Engineer - Markets

Company: Kraken

Location: France,Germany,Spain,UK

Posted Dec 20, 2025

Kraken is a tech company driving sustainable energy innovation, aiming to transform the industry through smart systems and climate-friendly solutions. They seek passionate problem-solvers to shape a greener future.

Associate Director - IT Project Manager

Company: Guidehouse

Location: USA

Posted Dec 20, 2025

This job posting describes a senior ServiceNow consultant role with responsibilities including leading IT projects, technical expertise in ServiceNow modules, and managing remote teams. It outlines requirements like 7+ years of experience and a bachelor's degree, along with benefits such as competitive compensation, medical insurance, retirement plans, and professional development opportunities.

Senior BI Data Analyst

Company: Docplanner

Location: Spain

Posted Dec 20, 2025

Docplanner promotes a positive work environment with global impact, emphasizing employee well-being and innovation in healthcare tech. They offer flexible work, competitive benefits, and opportunities for growth.

Healthcare Solution Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 20, 2025

Get Well seeks a Healthcare Solution Architect to design secure scalable solutions, collaborate with stakeholders, and align with business processes. The role offers remote work flexibility, competitive compensation, and opportunities for professional growth within a reputable healthcare tech company.

Associate Director - Programmatic Platform Operations

Company: Spotify

Location: North America

Posted Dec 20, 2025

Spotify seeks an Associate Director for Programmatic Platform Operations, leading global operations and driving ad tech innovation. The role involves strategic leadership, cross-functional collaboration, and expertise in programmatic media. Benefits include competitive compensation, equity, and a flexible work environment.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This job description outlines a Staff Software Engineer role at Dropbox, focusing on metadata infrastructure. Responsibilities include designing distributed systems, leading technical strategies, and ensuring scalability. Requirements include advanced experience in distributed systems and programming. Compensation ranges vary by location.

Senior Product Manager - Data

Company: Reserv

Location: USA

Posted Dec 20, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize insurance claims processes. The Senior Product Manager role focuses on data-driven innovation, requiring expertise in Agile methodologies, customer-centric strategies, and cross-functional collaboration. The position offers competitive benefits and flexible work arrangements.

Senior Software Engineer - Resware

Company: Qualia

Location: USA

Posted Dec 20, 2025

The text promotes Qualia's real estate technology solutions, highlighting their simplification of home buying/selling processes, enterprise-grade products like Resware, and a job opportunity for a Senior Software Engineer. It emphasizes innovation, collaboration, and the company's mission to solve real-world problems through technology.

Benefits Administrator

Company: G-P

Location: UK

Posted Dec 20, 2025

The Benefits Administrator role emphasizes operational excellence, data integrity, and compliance support. Responsibilities include process execution, documentation, continuous improvement, employee support, and vendor coordination. Qualifications highlight experience in administrative roles, technical acumen, and attention to detail.

Financial Services Representative

Company: D.A. Davidson

Location: USA

Posted Dec 20, 2025

DA Davidson emphasizes integrity and community impact, offering a role focused on client service and practice management with competitive benefits and professional growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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