Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Software Engineer L5 (Networking)

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix promotes its global entertainment leadership and Open Connect CDN initiatives, highlighting job opportunities for software engineers with expertise in scalable systems. The company emphasizes diversity, inclusion, and a collaborative culture while detailing compensation structures and hiring practices.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Serbia,Georgia,Germany,Cyprus

Posted Dec 20, 2025

This job description highlights Gcore's opportunity to lead growth strategies for their compute hosting business, emphasizing global impact, scalable infrastructure, and competitive compensation. The role requires expertise in growth metrics, international markets, and cross-functional collaboration, with benefits including flexible work options and modern workplace amenities.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's data platforms enable innovative solutions across global operations, supporting diverse teams and fostering growth through cutting-edge technology and open-source contributions.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

This text describes Netflix's data platforms, teams, and job opportunities. It highlights their mission to innovate through data infrastructure, seeks engineers for distributed systems, and emphasizes diversity and inclusion. The content is factual with no overtly positive or negative tone.

Technical Director - Internal Game Studio (ISX1)

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix is seeking a visionary Technical Director to lead game development for their cloudgaming platform, emphasizing innovation, technical expertise in Unreal Engine 5, and collaboration with cross-functional teams. The role involves building scalable systems, mentoring engineers, and integrating with Netflix's technologies while offering competitive compensation and benefits.

Support Solutions Engineer (L5) - Security,Privacy and Assurance

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's Engineering Support Organization aims to deliver excellent support experiences for developers, focusing on automation, security, and collaboration. The role requires expertise in infrastructure, customer service, and problem-solving, with a commitment to diversity and inclusion.

Staff Product Designer - Cloud Infrastructure

Company: Netflix

Location: USA

Posted Dec 20, 2025

This job posting highlights Netflix's opportunity to shape cloud infrastructure experiences, emphasizing innovation, technical challenges, and collaboration with cross-functional teams. The role offers impactful work on complex systems and aligns with Netflix's mission to entertain the world through cutting-edge engineering solutions.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Dec 20, 2025

Canonical promotes itself as a leading open-source provider offering global remote engineering roles with challenging projects, competitive opportunities, and a collaborative culture. The job description highlights innovation, professional growth, and a strong emphasis on open-source contributions while outlining requirements and benefits for candidates.

Machine Learning Engineer (L5) - Ads

Company: Netflix

Location: USA

Posted Dec 20, 2025

The text provides information about Netflix's global services, membership statistics, and a new ad-supported tier. It outlines the Creative team's mission to develop AI-generated ads, details job responsibilities and requirements, and describes compensation and benefits packages. The content is factual and neutral in tone.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: USA

Posted Dec 20, 2025

Kraken promotes crypto adoption with a mission-driven team, offering roles in product marketing for advanced trading platforms. Emphasizes innovation, security, and global expansion.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 20, 2025

This text describes Gcore's role in providing infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It outlines technical support responsibilities, qualifications, and benefits including competitive compensation, flexible work arrangements, and professional development opportunities.

Staff Product Manager, Growth — New User Acquisition

Company: Reddit

Location: USA

Posted Dec 20, 2025

This job posting highlights a senior product management role at Reddit focused on driving user growth through search engine optimization and cross-functional collaboration. The position offers opportunities to shape platform strategy, work with engineering teams, and contribute to innovative product development. Key qualifications include experience with large-scale product management, analytical skills, and a growth mindset. Benefits include comprehensive healthcare, equity, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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