Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Fullstack Engineer - Notifications Engagement

Company: Reddit

Location: USA

Posted Dec 19, 2025

Reddit seeks a Senior Fullstack Engineer to lead cross-platform notifications, offering competitive salary, equity, and comprehensive benefits including healthcare, 401k, flexible time off, and family support.

Senior Design Engineer

Company: Grow Therapy

Location: USA

Posted Dec 19, 2025

This job description highlights a Design Engineer role focused on creating scalable, high-quality UI systems. The position emphasizes collaboration with designers and engineers, contributing to consistent, consumer-grade experiences. It underscores the importance of the role in shaping product identity and maintaining quality as the company scales.

Senior Backend Engineer

Company: Checkly

Location: Europe

Posted Dec 19, 2025

Checkly offers a remote, flexible, and async-first role with competitive pay, transparent culture, and opportunities to work on scalable backend systems. The job emphasizes autonomy, professional growth, and a supportive team environment with benefits like stock options and global impact.

Sales Development Representative

Company: Hostaway

Location: North America

Posted Dec 19, 2025

Hostaway seeks a remote Sales Development Representative in North America, offering competitive pay, equity, remote work, and growth opportunities in a dynamic, values-driven startup environment.

Tax Manager

Company: Sensor Tower

Location: USA

Posted Dec 19, 2025

This job description outlines a Tax Manager role with responsibilities spanning global tax compliance, indirect tax management, and international tax planning. The position offers a salary range of $100,000-$120,000 and requires expertise in tax regulations, accounting, and software tools like Avalara and NetSuite.

RVP, Mid-Market Sales

Company: Hightouch

Location: North America

Posted Dec 19, 2025

This job posting seeks a Regional Sales Manager to lead a MidMarket sales team, emphasizing leadership in team development, quota attainment, and category creation. The role requires 3+ years of software sales experience, strong team-building skills, and a data-driven approach. Compensation includes a base salary of $150,000-$175,000 and equity options.

Customer Growth Manager

Company: Cloudbeds

Location: Latin America

Posted Dec 19, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling, crossselling, and achieving sales targets through outbound initiatives. It emphasizes relationship-building, strategic account analysis, and collaboration with product teams. Key qualifications include sales experience in hospitality tech, industry knowledge, and proficiency with CRM tools.

Senior Technical Revenue Manager

Company: Figma

Location: USA

Posted Dec 19, 2025

This job description outlines a Senior Technical Revenue Manager role at Figma, requiring expertise in ASC 606 and revenue accounting. The position involves leading complex assessments, collaborating cross-functionally, and shaping revenue policies. It offers a full-time role with remote options, competitive compensation, and benefits including equity, health insurance, and a learning stipend. The company emphasizes growth and development for employees.

Customer Growth Manager

Company: Cloudbeds

Location: APAC

Posted Dec 19, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound and product-led initiatives. It details responsibilities such as building sales pipelines, maintaining stakeholder relationships, and collaborating with teams. Requirements include a track record in sales, hospitality industry knowledge, and proficiency in specific tools.

Data Services Manager

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired emphasizes its mission-driven approach to fundraising, highlighting success in generating over $45 billion in donations and partnerships with global organizations. The company prioritizes innovation, social change, and diversity, while offering competitive benefits and remote work opportunities for a data services manager role.

Presales Solutions Architect

Company: Moveworks

Location: USA

Posted Dec 19, 2025

This job seeks a PreSales Solution Architect with technical expertise in Conversational AI, requiring experience in enterprise systems and strong communication skills. The role offers a competitive salary range of $169,240 to $239,000.

Production Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired empowers nonprofits and political organizations with innovative fundraising strategies, achieving unparalleled success in generating over $45 billion in donations. The company emphasizes social change, diversity, and inclusive practices while offering competitive benefits and remote work opportunities for a production manager role focused on direct mail production.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages