Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

ETL Developer (Pentaho & AWS Glue)

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 18, 2025

Capstone Integrated Solutions seeks a Cloud ETL Developer with Pentaho and AWS Glue experience. The role involves converting ETL processes and working in a customer-focused, growth-oriented culture with remote work benefits.

Claims Team Lead - Auto/Property

Company: Reserv

Location: USA

Posted Dec 18, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.

Senior Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description highlights a Senior FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, lead impactful projects, and contribute to high-growth initiatives. Responsibilities include cross-functional collaboration, quality standards, and oncall rotations, with requirements focusing on expertise in Ruby on Rails, React, and large-scale web development.

Senior Manager - Revenue Enablement

Company: Myriad360

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior Manager of Revenue Enablement role requiring expertise in operationalizing training programs, cross-functional collaboration, and onboarding initiatives. The position emphasizes operational excellence, continuous improvement, and alignment with sales processes, while highlighting company values and benefits.

Engineering Manager - Tax Platform

Company: Airbnb

Location: USA

Posted Dec 18, 2025

This job posting seeks an Engineering Manager to lead a team, collaborate with cross-functional teams, and ensure compliance with tax regulations. The role involves strategic planning, team development, and fostering an inclusive work environment.

Sr. Tax Analyst

Company: G-P

Location: Mexico

Posted Dec 18, 2025

This job description outlines a Sr Tax Analyst role focusing on international tax compliance, transfer pricing, and collaboration with global teams. It requires expertise in tax regulations and strong communication skills.

Administrative Business Partner

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a role for an Administrative Business Partner supporting Dropbox's AI division, emphasizing proactive collaboration, operational leadership, and strategic execution. The position requires managing complex calendars, coordinating travel and events, and maintaining administrative excellence while balancing high-level priorities. Ideal candidates should demonstrate resourcefulness, adaptability, and strong communication skills in a fast-paced environment.

Senior Implementation Consultant

Company: eClinical Solutions

Location: USA

Posted Dec 18, 2025

This job posting highlights opportunities to impact healthcare through clinical data solutions, offering career growth in a fast-growing company with a strong culture and recognition as a top workplace. The role involves consulting, implementation, and collaboration with clients and teams to optimize data strategies and deliver innovative solutions.

Senior Product Marketing Manager

Company: CareMessage

Location: USA

Posted Dec 18, 2025

CareMessage, a nonprofit focused on health equity, seeks a Senior Product Marketing Manager to advance their mission. The role involves shaping product messaging and collaborating across teams to drive adoption and impact.

Senior Infrastructure Software Engineer - Dash

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description highlights a Senior Software Engineer role at Dropbox focused on designing core systems for AI-driven agent platforms. Responsibilities include building orchestration systems, real-time execution frameworks, and evaluation platforms. The role emphasizes collaboration with AI teams and shaping Dropbox's AI infrastructure. Compensation ranges are provided for different US zones.

Field Marketing Manager

Company: Elicit

Location: USA

Posted Dec 18, 2025

This job posting seeks a Field Marketing Manager to establish and lead Elicits field marketing function, collaborating with sales and cross-functional teams to design programs driving pipeline growth. The role requires 3.5 years of B2B marketing experience, strong project management skills, and an entrepreneurial mindset, with competitive compensation including equity and comprehensive benefits.

Director - Sales Executive: CCaaS

Company: TTEC Digital

Location: UK

Posted Dec 18, 2025

TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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