Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

People Analyst

Company: Figma

Location: USA

Posted Dec 18, 2025

Figma seeks a People Analyst with strong analytical skills to design People Analytics tools. The role offers growth opportunities and a competitive benefits package, emphasizing collaboration and innovation in a dynamic environment.

Senior Customer Success Manager

Company: Saviynt

Location: Germany

Posted Dec 18, 2025

Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a Sr Customer Success Manager to build customer relationships, align solutions with business goals, and ensure product adoption. The role involves strategic advisory, relationship development, and cross-functional collaboration. Saviynt emphasizes growth, innovation, and diversity in a positive work environment.

English Technical Support Agent

Company: 5CA

Location: Colombia,Costa Rica,El Salvador,Guatemala

Posted Dec 18, 2025

This job posting outlines a Technical Support Agent role with international team collaboration, technical requirements, and benefits like remote work flexibility and career development opportunities.

English Customer Support Agent

Company: 5CA

Location: Indonesia,Philippines,Sri Lanka,Viet Nam

Posted Dec 18, 2025

This job posting describes a remote Customer Support Agent role with requirements for language proficiency, technical skills, and location. It outlines benefits like flexible work arrangements, international team collaboration, and professional development opportunities.

Lead Counsel - Community Trust

Company: Airbnb

Location: USA

Posted Dec 18, 2025

Airbnb seeks a legal professional to contribute to policy and safety initiatives, emphasizing innovation and global impact in a dynamic environment.

(Associate) Visual Designer

Company: Buildout

Location: USA

Posted Dec 18, 2025

The text describes Buildout as a CRE software company with a strong team and innovative solutions. It highlights a job opportunity for a designer with competitive compensation and benefits, emphasizing collaboration, growth, and a supportive work environment. The company promotes its mission to transform CRE tech and values diverse, driven teams.

Business Systems Analyst

Company: ExtraHop

Location: USA

Posted Dec 18, 2025

This job posting describes a Business Systems Analyst role with responsibilities including requirements gathering, application support, and agile team collaboration. It outlines qualifications and salary details for an entry-level position in IT applications maintenance.

Senior Staff Security Researcher

Company: Cobalt

Location: USA

Posted Dec 18, 2025

Cobalt promotes a mission-driven culture focused on security innovation, offering competitive compensation, global collaboration opportunities, and a commitment to diversity. The role emphasizes research, tool development, and industry leadership while highlighting benefits like flexible work arrangements and professional growth.

Sales Operations Lead

Company: Airbnb

Location: USA

Posted Dec 18, 2025

This job description highlights a strategic Sales Operations Lead role at Airbnb, emphasizing cross-functional collaboration, data-driven strategies, and global impact. The position requires 10+ years of experience in sales operations and offers opportunities for influence and innovation. Airbnb's commitment to inclusion and disability accessibility is also emphasized.

Senior Software Engineer - Golang - Prime Trading Desk

Company: Kraken

Location: USA

Posted Dec 18, 2025

Kraken promotes crypto adoption through a mission-focused team and global initiatives. They seek Software Engineers to build institutional trading systems, emphasizing security, education, and client support. The role involves collaboration with traders and quants, with a focus on scalable solutions and financial freedom.

Senior Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior FullStack Product Engineer role at Dropbox's DocSend team, emphasizing responsibilities like leading projects, collaborating with cross-functional teams, and driving innovation. The position highlights opportunities for high impact and growth in a fast-paced environment with a focus on scalable solutions and AI-enabled features. Requirements include extensive experience in software engineering and specific technical skills.

Presales Architect - Trust, Identity and Compliance

Company: Twilio

Location: UK

Posted Dec 18, 2025

This job posting outlines a Presales Architect role at Twilio requiring expertise in complex solutions, cross-functional collaboration, and technical domains like identity verification and compliance. It highlights responsibilities such as scoping solutions, supporting sales teams, and influencing product strategy, while emphasizing qualifications in presales experience and regulatory frameworks.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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