Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Electrical Estimator/Project Manager

Company: Arrow Flow

Location: Elk Grove, IL

Posted Jul 25, 2025

The ideal candidate will possess a strong background in electrical estimating, engineering, and project management, ensuring that all projects are completed on…

Senior Digital Marketing Analyst

Company: Mabbly

Location: Chicago, IL

Posted Jul 25, 2025

Lead monthly reporting calls; your dashboards make CEOs nod. Geek out on new AI tools. Mabbly is a full‑service digital marketing and branding agency offering…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Jul 25, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Chef/Head Cook - Full Time

Company: Generations at Oakton Arms

Location: Des Plaines, IL

Posted Jul 26, 2025

Coordinate activities for dining rooms and kitchen, such as theatre nights, residents' choice days, outdoor events, holidays and marketing events.

Executive Sous Chef - The Ritz-Carlton, Chicago

Company: Sage Hospitality

Location: Chicago, IL

Posted Jul 25, 2025

Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal,…

Armed Diplomatic Security Officer

Company: Inter-Con Security Systems

Location: Chicago, IL

Posted Jul 26, 2025

Possess a valid United States driver's license. Must possess a valid United States driver's license. Possess an Associate’s Degree in Criminal Justice (or…

Java Engineer - Kiosk Backend Services

Company: CoinFlip

Location: Chicago, IL

Posted Jul 25, 2025

Develop Modular Backend Services: Build and maintain robust, scalable Java components designed for plug-and-play integration into our backend server environment…

Retail Sales - Women's Apparel - Old Orchard Center

Company: Nordstrom Inc

Location: Skokie, IL

Posted Jul 25, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

CDL Class A Truck Driver OTR

Company: Sal and Sons Trucking

Location: Chicago, IL

Posted Jul 25, 2025

A valid commercial driver's license (CDL) class A is required. Proven experience as a over the road driver within commercial driving. Valid CDL Class A License.

HVAC Service Technician- LEAD EXPERIENCE- SIGN ON BONUS

Company: Home Comfort Services, Inc.

Location: Des Plaines, IL

Posted Jul 25, 2025

Valid driver's license with a clean driving record; van driving experience preferred. Proven experience as an HVAC Service or similar role in the field service…

Door and Closet Organizer Installer – IMMEDIATE OPENINGS (Your Location)

Company: One Day Doors & Closets of North Chicago

Location: Skokie, IL

Posted Jul 25, 2025

Clean driving record (you will be asked to provide a DMV report if selected for an interview). Closet organizer installation experience is a plus.

General Laborer

Company: Direct Line Communications INC

Location: Chicago, IL

Posted Jul 25, 2025

Use power tools and machinery as needed. Familiarity with power tools and machinery is a plus. Assist with erecting scaffolding and ladders.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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