Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Implementation Manager

Company: Augment

Location: Chicago, IL

Posted Jul 28, 2025

Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-…

Customer Success Director

Company: Greenshoe AI

Location: Chicago, IL

Posted Jul 28, 2025

You will own the customer experience, develop trusted advisor relationships, and drive adoption, engagement, and retention. Be as specific as possible.

Registered Nurse (RN) Overnight Shift

Company: Southview Manor

Location: Chicago, IL

Posted Jul 28, 2025

Registered Nurse (RN) license in IL. As a Registered Nurse (RN), you will be joining a team of nursing professionals dedicated to providing excellent clinical…

Experienced Sales/Leasing Consultant

Company: Village Green

Location: Chicago, IL

Posted Jul 28, 2025

Promote the community through engaging social media content, creating and executing posts that enhances online presence and attract prospective residents. .

Bi-lingual Member Support Representative-French-English

Company: Midtown Athletic Club

Location: Chicago, IL

Posted Jul 28, 2025

Eager to answer a high volume of calls, emails, and/or tickets daily. Maintain a positive, empathetic, and professional attitude toward members at all times…

Data and Business Analyst

Company: Illinois Institute of Technology

Location: Chicago, IL

Posted Jul 28, 2025

Defines functional requirements for automating business processes and oversees data entry and user protocol for non-technical solutions.

Sous Chef

Company: FAIRMONT

Location: Chicago, IL

Posted Jul 28, 2025

Create unforgettable culinary experiences for our guests. Consistently offer professional, friendly and proactive guest service while supporting fellow…

Program Manager People Tech

Company: Uber

Location: Chicago, IL

Posted Jul 28, 2025

Bachelor's degree in Business, Computer Science, Labor Relations, or a related field. 3+ years of experience in program management, operations, or a similar…

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Jul 28, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

Sous Chef/Kitchen Manager

Company: Pour Destino

Location: Elmhurst, IL

Posted Jul 28, 2025

Communicate effectively to solve challenges, implement new strategies, and contribute directly to the success of both restaurants.

Intermodal Dispatch Data Analyst

Company: Whimsy Inc.

Location: Mount Prospect, IL

Posted Jul 28, 2025

Learn order entry, dispatching, and other functions of the business in order to fill in when needed. In this position you will be the direct point of contact…

Executive Chef - NRO

Company: Amada Restaurants

Location: Chicago, IL

Posted Jul 28, 2025

Associate or bachelor's degree in culinary arts highly preferred. Minimum 3 years culinary leadership experience, preferably in a high profile, culinary driven…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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