Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

BI Analyst

Company: Solina Group

Location: Chicago, IL

Posted Jul 25, 2025

Excellent communication skills to collaborate with technical and non-technical stakeholders. 5+ years of experience in BI, Data Engineering, or a related field.

Courtesy Patrol Officer Part Time

Company: Evergreen Real Estate Services Llc

Location: Chicago, IL

Posted Jul 24, 2025

Monitors entry and exit from the facility and require all guests to sign-in and sign-out, as well as show personal picture identification in accordance with…

Residential Renovation Crew (Fix & Flip / New Construction)

Company: Crawford Construction Corp

Location: Chicago, IL

Posted Jul 25, 2025

Reliable crew with tools, transport, and availability. Must be licensed and skilled in at least one of the core trades above. Paid weekly via direct deposit.

Blacksmith & Welder (Skokie)

Company: Chicago Transit Authority

Location: Skokie, IL

Posted Jul 25, 2025

Required to possess the knowledge and skills necessary to use power operated and hand tools including mechanical cutting machines, hydraulic press and…

Project Manager Engineering

Company: CONAGRA

Location: Chicago, IL

Posted Jul 25, 2025

Have external interactions with, but not limited to, equipment vendors, construction contractors, engineering services contractors, local / state / federal…

HVAC Field Service Technician-Willowbrook, IL

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jul 25, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Sous Chef

Company: Café Ba-Ba-Reeba!

Location: Chicago, IL

Posted Jul 25, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Senior Programmer

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Advanced degree in computer science or a related field. Minimum requirements include a college or university degree in related field.

Residential Electrician Walk-In Interview Day Tuesday: 10am-1pm

Company: Precision Today Plumbing Drains Heating & Cooling

Location: Franklin Park, IL

Posted Jul 24, 2025

Can pass the Federal background and drug screen; a clean driving record and current driver’s license are ALL a must (Please do not apply if any of these are…

Associate IT Business Analyst

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 25, 2025

5.Analyzes the design of technical systems, software expectations, and business models, working with vendors, IT teams and business stakeholders.

Senior Accountant

Company: Geosyntec Consultants, Inc.

Location: Chicago, IL

Posted Jul 25, 2025

Maintain account analysis to support the activity in selected general ledger accounts as documented in the Accounting Policies and Procedures Manual; record any…

Armed Security Guard

Company: LEGION SECURITY CONSULTANTS INC

Location: Chicago, IL

Posted Jul 25, 2025

Ability to operate surveillance equipment. Report on daily activities and any security incidents. Strong understanding of public safety and security procedures.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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