Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Fund Accountant & Client Service Associate

Company: Port Capital LLC

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor’s degree in Accounting, Finance, or a related field. This is an excellent opportunity for a candidate with some relevant internship or entry-level…

AI Platform Engineer (GCP) - Remote

Company: The Hartford

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor's degree in Computer Science, Computer Engineering, or a technical field. Manage engineering tasks, driving execution, and optimizing workflows with…

Sales Associate

Company: Instacart

Location: Chicago, IL

Posted Jul 07, 2025

Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive, Salesforce). Act as a primary point of escalation for technical issues.

Sales Representative/Merchandiser

Company: Cordialsa USA

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and proof of insurance. The position requires driving to grocery store customers. Ensure the effective implementation of all Marketing…

Trade Show Security Officer

Company: United Security Services

Location: Chicago, IL

Posted Jul 07, 2025

Act to enforce client & facility regulations and directives for the site pertaining to exhibitors, guests, organizers personnel, visitors, and premises.

Senior Business Analyst – Data

Company: United Airlines

Location: Chicago, IL

Posted Jul 07, 2025

Training or certification in analytics tools used in financial analysis, such as Power BI or Oracle Analytics, is advantageous.

Customer Service Representative

Company: Van DerBosch Plumbing

Location: Chicago, IL

Posted Jul 07, 2025

Help the field team by taking detailed notes from customer calls and entering them into our system. Answer all incoming calls, as the initial point of contact.

Customer Service Representative - State Farm Agent Team Member

Company: Latorya Street - State Farm Agent

Location: Oak Park, IL

Posted Jul 07, 2025

Property and Casualty Insurance license. Previous customer service experience preferred. Detail-oriented and able to multitask.

HVAC Service Technician

Company: Guardian Heating & Cooling Services LLC

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and insurable driving record. Service / maintenance / repair on residential heating and air conditioning systems.

Controller/Accountant Automotive Dealership

Company: Confidential Car Dealership

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor's degree in Accounting, Finance, or related field; CPA or CMA preferred. Manage the financial planning and analysis process, including forecasting,…

Customer Service Representative

Company: United Gasket Corp

Location: Cicero, IL

Posted Jul 07, 2025

We are a manufacturing company looking for a Customer Service Representative whose main responsibility is to process customer purchase orders by creating…

Controller

Company: Housing Opportunity Development Corporation

Location: Skokie, IL

Posted Jul 07, 2025

Daily: Oversee invoice processing, check deposits, data entry, account reconciliation, and records filing. Education: Bachelor’s degree in finance, accounting,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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