Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Bathroom Remodeling Installer

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Jul 07, 2025

Valid plumbing license or current apprenticeship status (apprenticeship sponsorship available). Read and interpret blueprints and technical drawings for…

Data Scientist (Hybrid)

Company: Enova International

Location: Chicago, IL

Posted Jul 07, 2025

At times, you may be asked to conduct ad hoc analysis using statistical and financial tools to recommend for risk management, marketing and operational…

Manager, Media Planning (Traditional and Digital)

Company: Rise

Location: Chicago, IL

Posted Jul 07, 2025

Develop and oversee media strategy, campaign creation, budget, optimization, and testing strategy(ies), as applicable, for full-funnel, multi-platform campaigns…

Service Technician/Machinist

Company: ITT Cannon LLC

Location: Chicago, IL

Posted Jul 04, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Staff Nurse

Company: Union Health Service

Location: Chicago, IL

Posted Jul 07, 2025

Under the direction of the Charge Nurse, the Staff Nurse provides ambulatory care services to patients in all age groups, working with primary care and…

Senior Brand Manager - Cottonelle® Flushable Wipes

Company: Kimberly-Clark

Location: Chicago, IL

Posted Jul 06, 2025

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. In this role, you will:

HVAC Service Technician

Company: Aire Serv

Location: Bedford Park, IL

Posted Jul 05, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Retail Sales Associate

Company: The Hireverse

Location: Rosemont, IL

Posted Jul 07, 2025

As a *Retail Sales Associate*, you will play a key role in driving sales and providing outstanding customer service.

Registered Nurse Ambulatory

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 04, 2025

Current license as a Registered Professional Nurse or eligible in the State of Illinois. This role is a registered professional nurse who is accountable for…

SENIOR DESIGNER

Company: ALG Vacations and Trisept United States Offices

Location: Chicago, IL

Posted Jul 04, 2025

Exceptional online portfolio showcasing conceptual thinking and expertise in color theory, logo design, layout, typography and graphic design.

Customer Support Specialist

Company: Ingredion

Location: Westchester, IL

Posted Jul 03, 2025

The impact and complexity of the role will vary based on your level of experience and product knowledge (entry-level, experienced, or advanced), the types of…

Permanent Substitute Teacher

Company: Oak Park Elementary School District 97

Location: Oak Park, IL

Posted Jul 06, 2025

They establish a positive rapport with students, motivating them to develop the skills, attitudes, and knowledge needed to pursue their full potential.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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