Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

RETAIL SALES ASSOCIATE - YORKTOWN

Company: Ashley

Location: Downers Grove, IL

Posted Jun 18, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Sales Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Jun 17, 2025

A full driver’s license is required. Data entry, file management and reporting as required. Full-time, permanent role with a global company.

Customer Service, Domestic Services

Company: RIM logistics

Location: Chicago, IL

Posted Jun 17, 2025

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Domestic Services representatives…

Diabetes Educator and Nurse

Company: American Indian Health Service of Chicago, Inc

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver’s license and ability to travel within the service area. Current Registered Nurse (RN) license in the State of Illinois.

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Sous Chef

Company: LUXBAR

Location: Chicago, IL

Posted Jun 18, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Commercial HVAC Technician

Company: Longterm Health Management Services

Location: Skokie, IL

Posted Jun 19, 2025

This role requires a strong mechanical aptitude and the ability to work with various HVAC equipment and tools.

Janitor - Non Union

Company: HHDC

Location: Riverdale, IL

Posted Jun 17, 2025

Provide your own hand tools. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social…

Distinguished Data Engineer - Card Technology

Company: Capital One

Location: Chicago, IL

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

Business Function Implement Practitioner

Company: Experis

Location: Chicago, IL

Posted Jun 17, 2025

Bachelor’s in Supply Chain, Engineering, or related field. Design and support the implementation of o9 solutions. Conduct training and post-go-live support.

VP & Director of Marketing

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Jun 18, 2025

Bachelor’s degree in Marketing, Business, Real Estate, or a related field; MBA preferred. Partner with the property management leadership team to develop,…

High-End Jewelry/Timepiece Sales Specialist

Company: Burdeen's Jewelry

Location: Chicago, IL

Posted Jun 18, 2025

Consistently develop client relationships and exceed monthly targets through a passion for building your own successful business.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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