Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Manager Contract Administrative Operations

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jun 13, 2025

J. D. degree or 4 years experience in a leadership role with independent decision-making. Manages the performance, overall quality and resource allocation to…

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Chicago, IL

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Sales Associate

Company: Rally House

Location: Chicago Ridge, IL

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

HVAC Technician

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jun 12, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

HVAC Technician

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jun 12, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Graphic Designer

Company: Berglund Construction

Location: Westmont, IL

Posted Jun 11, 2025

Bachelor’s degree in graphic design, visual arts, or a related field. Develop engaging visual content for the company's website and social media platforms.

Senior Rails Engineer

Company: HAAS Alert

Location: Chicago, IL

Posted Jun 11, 2025

Collaborate with cross-functional teams to define, design, and ship new features. Strong understanding of software architecture, design patterns, and testing…

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Chicago, IL

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

CDL A Regional Truck Driver

Company: Zeller Transportation

Location: Calumet City, IL

Posted Jun 12, 2025

Must have valid CDL-A license. If you’re ready to join a carrier that will fuel your career growth as a CDL-A truck driver, take a closer look at Zeller…

Lead Graphic Designer

Company: New Home Star

Location: Elmhurst, IL

Posted Jun 11, 2025

3–5 years of professional graphic design experience in an agency or in-house setting. Mentor, support, and guide Junior Graphic Designers in their technical and…

CUSTOMER SERVICE REPRESENTATIVE

Company: Family Dollar

Location: Chicago, IL

Posted Jun 12, 2025

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store…

Payroll Accountant

Company: Google

Location: Chicago, IL

Posted Jun 13, 2025

From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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