Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Project Manager- K-12 Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 17, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Security Officer - Day Shift

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jun 15, 2025

General - Valid Illinois driver's license. Specify Degree(s): Criminal Justice, Law Enforcement, Security Admin, Fire Services or related field.

Sr Mgr Tax Technology

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jun 15, 2025

Bachelor’s Degree in IT, Accounting, Finance or other related field, OR 7 years of experience in programming and/ or maintenance and management in business…

Ventilator Nurse RN Ventilator Dependent Care Unit

Company: Elevate Care Chicago North

Location: Chicago, IL

Posted Jun 15, 2025

Collaboration with Healthcare Team – Work closely with physicians, respiratory therapists, and other healthcare professionals to develop and implement care…

Carpenter/Tiler

Company: Mr. Handyman

Location: Oak Lawn, IL

Posted Jun 16, 2025

Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan. An office team that answers all calls and helps you take care…

HVAC Installer

Company: AB Heating and Cooling

Location: Chicago, IL

Posted Jun 14, 2025

Proven experience in HVAC installation, maintenance, or repair is preferred. Install HVAC systems according to design specifications and local codes.

Director, Supply Planning

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jun 16, 2025

Strategic Initiatives: Actively participate in strategic business initiatives from concept to implementation, driving thought leadership, creative problem…

Carpenters - Lead Craftsworker

Company: Brookfield Zoo Chicago

Location: Brookfield, IL

Posted Jun 14, 2025

Valid out-of-state license required for out-of-state residents. Illinois residents must possess a valid Illinois license within 90 days of hire.

HEAT TREAT FURNACE OPERATOR

Company: FPM HEAT TREATING

Location: Elk Grove Village, IL

Posted Jun 16, 2025

Monitors all processes, gas flows, temperature times and quench settings. Prepare product and perform operations required to control equipment in accordance…

Analyst - Data Protection (Remote)

Company: United Airlines

Location: Chicago, IL

Posted Jun 14, 2025

Ability to support the deployment of DLP tools and manage defect processes to mitigate data movement risks. Aid in designing and implementing a risk assessment…

Machine Operator/Assembler

Company: Shades By Matiss

Location: Chicago, IL

Posted Jun 16, 2025

Previous experience in a machine operation is preferred. Strong basic math skills for measurements and calculations. Expected hours: No less than 40 per week.

Plumbing Subcontractor

Company: Home Inspection Geeks Inc.

Location: Chicago, IL

Posted Jun 13, 2025

If yes, please provide your license type and number. All applicants must carry valid general liability insurance and workers’ compensation coverage under their…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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