Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Licensed Plumber

Company: Tri-State Water, Power & Air

Location: Chicago, IL

Posted Jun 11, 2025

Respond promptly to emergency calls. Collaborate with contractors on new builds and renovations. All-Inclusive Support: Company truck, fuel, uniforms, tool…

Software Engineer - AI Trainer

Company: DataAnnotation

Location: Chicago, IL

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

LSI Program Manager

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 11, 2025

Enthusiasm for leadership development and social impact – twin driving forces of LSI. Minimum requirements include a college or university degree in related…

Armed Security Officer #709 - Part-Time

Company: Stark Security Inc

Location: Chicago, IL

Posted Jun 10, 2025

Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Occasional – reaching, stooping, climbing, balancing,…

SOX Governance Analyst - Global Financial Controls

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jun 11, 2025

Assist in developing regular presentations to Management and Audit Committee on relevant topics. Communicate with partners at all levels, developing and…

Manager, Chapter Advancement

Company: American Massage Therapy Association

Location: Evanston, IL

Posted Jun 11, 2025

The Chapter Advancement Manager plays a vital role in supporting the success of AMTA chapter volunteer operations through strategic development, instructional…

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: Addison, IL

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Residential Electrician

Company: Precision Today

Location: Chicago, IL

Posted Jun 11, 2025

Can pass the Federal background and drug screen; a clean driving record and current driver’s license are ALL a must (Please do not apply if any of these are…

Executive Chef - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Company: Hilton

Location: Chicago, IL

Posted Jun 11, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly. What will I be doing?

Program Manager, Climate Impact Lab

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 11, 2025

Master’s degree in economics, climate science or policy, public policy, environmental science or policy, or a related field.

Furniture Maker /Woodworker

Company: MillerKnoll

Location: McCook, IL

Posted Jun 11, 2025

Electrical tools: Router, screw driver, sander. Proficient using equipment and hand tools such: Must have the ability to read and comprehend furniture drawings,…

Staff Accountant (Costing)

Company: Handi-foil Corp

Location: Wheeling, IL

Posted Jun 11, 2025

2+ years of experience in Accounting field. Conducting cost and pricing analysis and preparing management reports. Assist with maintaining Costing Templates.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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