Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

AI Engineer (Associate) - Remote

Company: Huron Consulting Group Inc.

Location: Chicago, IL

Posted May 28, 2025

Ability to work on cross-functional teams, balance multiple projects, and communicate effectively with technical and non-technical audiences.

Communications and Marketing Manager

Company: The University of Chicago

Location: Chicago, IL

Posted May 29, 2025

A bachelor’s degree from an accredited four-year college or university with a degree in journalism, communications, public relations, marketing, or related…

Pharmacist Centralized Services Work From Home - NY

Company: WALGREENS

Location: Deerfield, IL

Posted May 28, 2025

Current Pharmacist license as granted by the appropriate state licensing authority. Willing to travel up to 10% of the time for business purposes (within state…

Principal Platform Engineer

Company: Avant, LLC

Location: Chicago, IL

Posted May 28, 2025

As a team member, you will be developing tools to create and maintain cloud infrastructure, automate the management of complex service-oriented applications,…

Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Oak Brook, IL

Posted May 29, 2025

The store is open 10-6 Monday to Saturday. Applicant should have some flexibility with hours, and have past retail experience (preferably high end).

Commercial Roofing Project Manager

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted May 28, 2025

A valid driver’s license and insurable driving record. Understanding of commercial/industrial system design and installation code compliance and manufacturers…

Senior Project Manager - JOC Projects - Chicago

Company: Michael Page

Location: Chicago, IL

Posted May 28, 2025

Monitor project progress and make necessary adjustments to ensure successful project completion. Maintain accurate project documentation, including project…

Senior Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted May 29, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Data Analyst 2

Company: PayPal

Location: Chicago, IL

Posted May 29, 2025

Day-to-day duties include data analysis, monitoring and forecasting, creating the logic and implementing risk rules and strategies, providing requirements to…

Corporate Banking Professional - Client Services Analyst for Japanese Corporate Banking, Chicago IL

Company: MUFG Bank, Ltd.

Location: Chicago, IL

Posted May 29, 2025

Instructs the back office operations to proceed with booking the transactions once the terms and conditions of the products are agreed upon ensuring those…

Bilingual Wireless Retail Sales Associate

Company: Total Wireless - Mobile Generation Prepaid

Location: Chicago, IL

Posted May 29, 2025

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex…

Home Health Care, RN Case Manager

Company: Providence Home Health Care, Inc

Location: Northbrook, IL

Posted May 28, 2025

Candidates must possess strong clinical knowledge in various geriatric disease processes. Each staff nurse performs nursing services for residents within a…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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