Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Landscape Construction Laborer

Company: Premier Landscape Contractors Inc

Location: Lemont, IL

Posted Oct 01, 2025

Safely operate powered tools/equipment. Extended periods of walking outside for duration of shift. Premier Service offers the most competitive compensation…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Oct 01, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

HVAC Service Tech

Company: ARS-Rescue Rooter

Location: Lombard, IL

Posted Oct 01, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Entry Level Customer Sales Associate

Company: Vici Marketing, Inc

Location: Darien, IL

Posted Oct 01, 2025

Attend in-person meetings and training sessions to learn sales processes, software tools, and client updates. Reliable transportation to retail locations within…

Event Sales Associate

Company: Vici Marketing, Inc

Location: Brookfield, IL

Posted Oct 01, 2025

Engage with customers face-to-face, answer questions, and provide product knowledge. Represent our clients at live retail events and promotional setups.

Client Services Representative

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Oct 01, 2025

As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through…

Residential Senior HVAC Tech

Company: ARS-Rescue Rooter

Location: Lombard, IL

Posted Oct 01, 2025

All candidates are required to undergo pre-employment drug screen, background checks, and must have a valid driver's license with a good driving record.

Senior Project Manager, Behavioral Health

Company: ComPsych Corporation

Location: Chicago, IL

Posted Oct 01, 2025

Serve as owner, complier, and auditor for critical tracking tools, including retention lists, upsell tracking, termination tracking, and account health records.

Registered Nurse Manager

Company: Saint Francis Hospital

Location: Evanston, IL

Posted Oct 01, 2025

Must have a current and valid state license as a Registered Nurse. Minimum of three years of continuous clinical experience in a clinical/acute care setting.

Business Analyst/Support Specialist

Company: Transervice Logistics, LLC

Location: Des Plaines, IL

Posted Oct 01, 2025

Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Transportation Account Analyst (Onsite; LTL exp. req. $70-80K)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Oct 01, 2025

Streamline existing reporting and develop additional metrics. Maintain a detailed analysis of data. LTL data analysis : 1 year (Required).

Customer Service Coordinator

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 01, 2025

Politely and promptly answers and appropriately triages department telephone calls. Typical duties may include monitoring of daily operations, appointment…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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