Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Jr. Accountant

Company: Trova Group

Location: Westmont, IL

Posted Sep 27, 2025

This role will support the department by processing and reconciling a variety of accounting documents, preparing reports, making deposits, and coding financial…

Carpenter / problem solver

Company: Eason Home LLC

Location: Northfield, IL

Posted Sep 29, 2025

Utilize hand tools and power tools for various tasks including trim carpentry, frame carpentry, and fixture installation. Expected hours: 30 – 50 per week.

Client Support Representative

Company: RoofingSource

Location: Niles, IL

Posted Sep 29, 2025

Hungry, resourceful, and looking to develop their skillset within the sales and operations field and learn more about commercial roofing, construction, and HVAC…

HVAC Lead Installer

Company: ARS-Rescue Rooter

Location: Chicago, IL

Posted Sep 27, 2025

Valid driver’s license with good driving record. EPA certification (or willingness to obtain). Disassemble and remove outdated HVAC systems, then install, start…

Senior Accountant

Company: Weber Packaging Solutions Inc

Location: Arlington Heights, IL

Posted Sep 29, 2025

This pivotal role will be responsible for driving financial reporting, cost accounting, and compliance initiatives while ensuring the utmost accuracy in…

Box Truck Driver

Company: Monroe by Maria Lara LLC

Location: Chicago, IL

Posted Sep 29, 2025

Familiarity with route driving and navigating local areas efficiently. Proven experience as a delivery driver or in a similar role is preferred.

Machinist II ( 1,000 Sign On Bonus)

Company: American Roller Company

Location: Riverdale, IL

Posted Sep 29, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

Leak Detection & Piping Repair Technician - $2,000 Sign On Bonus

Company: Brabazon Pump & Compressor

Location: Chicago, IL

Posted Sep 29, 2025

Must have a valid driver’s license, a clean driving record, a reliable vehicle and proper vehicle insurance. In addition, our tech provides air leak audits at…

Licensed Guard

Company: Andy Frain Services

Location: Wheaton, IL

Posted Sep 27, 2025

Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner. Inspection of security and fire exposures.

Data Science Advisors- Hybrid

Company: The Cigna Group

Location: Chicago, IL

Posted Sep 29, 2025

Utilize predictive modeling, segmentation, and machine learning methods to develop technical solutions to increase revenue and margins and provide thought…

Customer Support Representative (Manufacturing)

Company: City Staffing

Location: Chicago, IL

Posted Sep 29, 2025

Field all incoming calls and emails. Bachelor’s degree in a business or technical field. Order entry: 2 years (Required). Customer support: 3 years (Required).

STOCK & HOUSEKEEPING ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Sep 28, 2025

Unload truck of new merchandise and supplies - distribute to the proper areas and departments. Load outbound merchandise and supplies onto the truck.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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