Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Installer/plumber

Company: INSIDE OUT HOME SOLUTIONS LLC

Location: Downers Grove, IL

Posted Sep 25, 2025

Knowledge of plumbing systems; a plumbing license is a significant plus. Troubleshoot and resolve any issues that may arise during installation.

Graphic Designer

Company: The School of The Art Institute of Chicago

Location: Chicago, IL

Posted Sep 25, 2025

News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago…

Benefits Client Services Representative I

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Sep 25, 2025

The Benefit Account Manager I plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships…

Director of Content Marketing (Remote Available)

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted Sep 25, 2025

Define and own go-to-market messaging across all stages of the customer journey, ensuring consistency across web, email, events, sales enablement, catalogs, and…

Access Control Analyst

Company: HighTower Advisors

Location: Chicago, IL

Posted Sep 25, 2025

Associate’s degree in information technology or Cybersecurity, relevant certifications or related field preferred; or equivalent relevant experience.

Closet Installer

Company: Perfection Custom Closets

Location: Niles, IL

Posted Sep 25, 2025

*Valid driver’s license with clean MVR (Required)*. Read and follow design plans, layouts, and measurements. Ability to safely use hand and power tools.

Commercial/Residential HVAC Service Technician

Company: Air-Rite Heating & Cooling, Inc

Location: Chicago, IL

Posted Sep 25, 2025

This position requires the ability to work independently in the field, manage service calls efficiently, and maintain clear communication with clients and…

Cybersecurity Forensic Analyst - Senior

Company: Huntington Bank

Location: Chicago, IL

Posted Sep 25, 2025

Bachelor's degree in Information Systems, Computer Science or related field preferred. Comply with the organization's cybersecurity policies, procedures among…

CNC / Swiss Machine Operator (2nd / 3rd shift)

Company: Viant Medical

Location: Wheeling, IL

Posted Sep 26, 2025

Viant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual…

Healthcare Data Analyst

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 25, 2025

Master’s degree in biostatistics, computer science, or other related field OR requisite job experience in statistical analysis. Expert in SQL and Excel.

Customer Experience Data Analyst for Merchant Payment Services

Company: U.S. Bank National Association

Location: Chicago, IL

Posted Sep 25, 2025

Advanced proficiency in Qualtrics (or other CX tools), including the ability to design, build, and manage CX dashboards, apply filters, and generate insights…

CDL Driver

Company: TMC Transportation

Location: Chicago, IL

Posted Sep 25, 2025

TMC's Employee Stock Ownership Plan (ESOP) makes drivers employee owners. $100,000 for experienced drivers. Experienced drivers get $1,000 orientation pay.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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