Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Special Education Teacher (K-12)

Company: Horizon Science Academy Southwest Chicago

Location: Chicago, IL

Posted Aug 28, 2025

Continues to acquire professional knowledge and learn of current developments in the educational field by attending seminars, workshops or professional meetings…

Data Scientist

Company: Havi Supply Chain

Location: Chicago, IL

Posted Aug 28, 2025

Master’s degree in operations research, mathematics, statistics, engineering or closely related field; PhD preferred. Paid parental and medical leave programs.

Nutrition Sales Consultant

Company: Just Food For Dogs

Location: Wilmette, IL

Posted Aug 29, 2025

Learn and apply pet nutrition knowledge and JFFD product knowledge to influence pet parents to feed JFFD. Meet personal sales quotas, and communicate insights/…

FOREMAN OF CUSTODIAL WORKERS

Company: City of Chicago

Location: Chicago, IL

Posted Aug 29, 2025

A valid State of Illinois driver’s license is required. NOTE: You must provide your valid U.S. driver's license at time of processing.

Customer Service Rep

Company: Lincare Inc.

Location: Willowbrook, IL

Posted Aug 28, 2025

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system. Help with the training of employees.

HVAC Technician-Willowbrook, IL

Company: Trane Technologies

Location: Willowbrook, IL

Posted Aug 29, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Nutrition Sales Consultant

Company: Just Food For Dogs

Location: Highland Park, IL

Posted Aug 29, 2025

Learn and apply pet nutrition knowledge and JFFD product knowledge to influence pet parents to feed JFFD. Meet personal sales quotas, and communicate insights/…

Capital and Project Manager

Company: Liquid Environmental Solutions

Location: Chicago, IL

Posted Aug 28, 2025

Project oriented position with a mix of desk bound (e.g., reviewing capital plans, coordinating project meetings, developing drawings, soliciting bids,…

Janitor Crew

Company: GDI Services Inc US

Location: Skokie, IL

Posted Aug 28, 2025

Must be able to listen to customer requests and follow supervisor instructions. Cleaning of a food manufacturing facility.

Part Time Sales Associate

Company: Lori's Shoes

Location: Chicago, IL

Posted Aug 28, 2025

Process transactions accurately and efficiently at the point of sale. Generous employee discount on shoes, clothing, and accessories.

Growth Lead

Company: Snaplii

Location: Chicago, IL

Posted Aug 28, 2025

Proficiency with data analysis tools (e.g., Google Analytics, Mixpanel, Amplitude, Metabase), with experience in cohort analysis, retention modeling, and…

Sales Specialist

Company: Christofle Silver Inc.

Location: Chicago, IL

Posted Aug 29, 2025

Develop local and international client book with the ability to recruit and develop top clients, inclusive of interior designers, estate managers, corporations.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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