Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

FAC ENG/CARPENTER 1

Company: Mariano's

Location: Chicago, IL

Posted Aug 27, 2025

Complete commercial carpentry skills such as installation of drywall, ceramic and vinyl floor tile installation, cabinet or shelving repair, door andwindow…

CDL Class A Driver, GREAT PAY avg $1500 weekly, DROP AND HOOK AMAZON LOADS

Company: LUCKY TRANS INC

Location: Chicago, IL

Posted Aug 27, 2025

Minimum of 4 year-experience is a must and need to be at least 21 (interstate driving age) years old, responsible, serious and motivated.

Maintenance Technician / Janitor

Company: Zhou B Art Center

Location: Chicago, IL

Posted Aug 27, 2025

Will be required to communicate effectively with tenants, guests, and team members while.  Clean and inspect common area mechanical and storage rooms as needed…

Machinist - Tool & Die Maker

Company: Element Solutions

Location: Itasca, IL

Posted Aug 26, 2025

The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service…

Precision Grinder I, 2nd shift

Company: Regal Rexnord

Location: Downers Grove, IL

Posted Aug 26, 2025

Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United…

Engineering Project Manager

Company: Sun Chemical Corporation

Location: Chicago, IL

Posted Aug 26, 2025

Manage engineering consultants and contractors to ensure project success. 5-10 years of experience in project engineering or comparable technical roles.

Inside Sales/Customer Service

Company: Lenova Group, Inc.

Location: Hillside, IL

Posted Aug 26, 2025

A successful candidate will be able to earn uncapped commission by demonstrating they can develop current and new business in a timely manner and manage our…

Shear Operator

Company: Lapham-Hickey Steel Corp.

Location: Chicago, IL

Posted Aug 27, 2025

Ability to read and interpret technical documents, including shop drawings and cut lists. Set up and operate mechanical shears to cut steel sheets and blanks to…

Garage Door Installer

Company: PeopleReady

Location: Lombard, IL

Posted Aug 26, 2025

Have a good driving record and possess an active driver's license. The experienced carpenter for the position will need to have a valid driver's license which…

Customer Service Representative

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 26, 2025

Investigate customer service complaints, written and telephone). Enter orders directly from customers, from both written and telephone requests.

Sr Cybersecurity Platform Operations Analyst -ForgeRock/PingIdentity

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Aug 27, 2025

Bachelors OR Master’s Degree in Computer Science, Information Systems, or other related field. Experience with security team operations in complex technical…

IR Registered Nurse (Interventional Radiology)

Company: UROPARTNERS LLC

Location: Westchester, IL

Posted Aug 26, 2025

RN license and certification as required by state. Performs various activities necessary for the preparation of the patient and the procedure room for the…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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