Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 27, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Senior Brand Manager, Brand Growth & Innovation - Cottonelle®

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 27, 2025

Lead portfolio technology mapping and cascade strategy, including business case ownership of big technical bets. Bachelors Degree in Business/Marketing.

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Financial Data Analyst

Company: Respire Home Care

Location: Elmhurst, IL

Posted Aug 28, 2025

Thorough understanding of methods of systems analysis and the principles, design, and procedural methods used in big data analysis.

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HVAC Lead Installer

Company: ARS-Rescue Rooter

Location: Chicago, IL

Posted Aug 28, 2025

Valid driver’s license with good driving record. EPA certification (or willingness to obtain). Disassemble and remove outdated HVAC systems, then install, start…

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2nd Grade Teacher - 2025/2026 School Year (Donoghue Campus)

Company: University of Chicago Charter School

Location: Chicago, IL

Posted Aug 28, 2025

Applicant should have a Bachelor’s degree in education and state certification; at least 2 years of urban teaching experience in related field; and proven…

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Plumber

Company: CBRE

Location: Chicago, IL

Posted Aug 27, 2025

Medical Gas certification and Backflow certification preferred. As a CBRE Plumber, you will be responsible for general preventive maintenance, repair, testing,…

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Full Time Long Term Care Pharmacist

Company: Care One Pharmacy

Location: Niles, IL

Posted Aug 28, 2025

Conduct patient assessments and collaborate with healthcare teams to develop individualized care plans. Reporting to the General Manager, your role will involve…

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Data Analyst

Company: Old National Bank

Location: Chicago, IL

Posted Aug 28, 2025

Drive efforts on ad hoc, time-sensitive exploratory data analysis and/or qualitative analysis to provide insights on trends, client behaviors, system…

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Bilingual Customer Service (Haitian Creole/English) – Call Center

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Aug 28, 2025

*Career Development:* Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

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PT On-Call Flex Security Officer

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Aug 28, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle.

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Early Head Start/PI Teacher

Company: Easterseals Serving Chicagoland and Greater Rockford

Location: Chicago, IL

Posted Aug 27, 2025

Bilingual skills may be required or preferred based on the needs of the programWithin 90 days of employment, must obtain and continually maintain basic first…

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Cyber Security Analyst

Company: 160 Driving Academy

Location: Chicago, IL

Posted Aug 27, 2025

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience).

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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