Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Sr Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Streeterville High Rise Garage Janitor

Company: The Building Group

Location: Chicago, IL

Posted Aug 20, 2025

Clean interior and exterior glass and ledges. Cleaning inside the garage and outside which includes watering plants, snow removal and picking up trash.

Flex Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 19, 2025

Must have valid driver's license with 3+ years driving experience and reliable vehicle to use for employment. Assisting with restraining individuals who pose a…

Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Aug 19, 2025

Experience: 3–5 years in commercial cooking or completion of a culinary apprenticeship or certification from a recognized culinary school.

Business Systems Data Analyst - Entry Level

Company: CGI Group, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Serve as a day-to-day technical data teammate on client engagements, with a focus on analysis and delivering scalable data engineering solutions.

Data Analyst - Insurance

Company: WAHVE

Location: Chicago, IL

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

Security Officers/Supervisors - Chicago Printers Row Festival

Company: United Service Companies

Location: Chicago, IL

Posted Aug 20, 2025

Responsibilities include maintaining a welcoming environment for guests, monitoring for suspicious activities, conducting security checks, and reporting…

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Marketing Director

Company: Abt

Location: Glenview, IL

Posted Aug 20, 2025

Bachelor's degree in Marketing, Business Administration, or related field; MBA is a plus. The ideal candidate must have a broad background in all types of media…

Flex Security Officer-Downtown Chicago to Lake Forest

Company: P4 Security Solutions

Location: Chicago, IL

Posted Aug 19, 2025

Customer service and front desk reception. Contacting appropriate individuals (site supervisors, field management, etc.) as directed by site post orders or as…

Security Agent- Part Time

Company: Breakthru Beverage Group

Location: Cicero, IL

Posted Aug 19, 2025

Bachelor’s degree in related field and/or equivalent training and work experience. While performing the duties of this job, the employee is regularly required…

Sales Associate, Paramount Advertising (Chicago)

Company: Paramount

Location: Chicago, IL

Posted Aug 19, 2025

This entry-level position aims to bring in and develop talented young people passionate about media & entertainment, advertising, and serving clients.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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